VERIFY Account Manager

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VDA

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1980

💼 Consulting

🏗️ Construction

Consulting • Construction

VDA is the nation’s leading vertical transportation consulting and inspection company. Since 1980, VDA has provided consulting, inspection, equipment evaluation, maintenance management, modernization, design, and construction services for elevators and escalators to ensure buildings have safe, reliable, and sustainable vertical transportation systems. Headquartered in East Hanover, NJ, VDA serves clients nationwide (and describes itself as a global leader) and offers tailored solutions, education, and resources for building owners and facilities teams.

📋 Description

• Collaborate with Consultants to provide VERIFY documents in accordance with client agreements. • Manage VERIFY data for both new and existing clients. • Communicate effectively with clients, elevator contractors, and Consultants regarding VERIFY & CCM(Certificate Compliance Management) processes. • Ensure compliance with VDA requests through frequent follow-up with elevator contractors. • Attend VERIFY-related meetings as required. • Manage billing for projects, accommodating client preferences regarding billing frequency and processes. • Address client questions, concerns, and complaints throughout the project lifecycle. • Serve as a liaison between VDA, clients, and their vendors. • Maintain the online accounts for the VDA Customer Portal. • Performs other related duties as assigned.

🎯 Requirements

• Bachelor’s degree in Business, Compliance, or a related field preferred. • 4+ years of experience in the elevator industry, familiarity with elevator vendor invoices, contracts, and maintenance management preferred. • Excellent analytical, problem-solving, and decision-making abilities. • Strong attention to detail and ability to manage multiple projects simultaneously. • Proficiency in data analysis, revenue tracking, and metric-driven reporting. • Experience with pricing models and proposal management. • Strong communication and interpersonal skills to effectively collaborate across departments and with customers. • Knowledge of industry regulations and best practices related to vertical transportation maintenance and certification management.

🏖️ Benefits

• EEO/AA Employer/Veteran/Disabled Statement