Operation Specialist

Likely ghost job

🕒 June 24

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 73%

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Logo of Ventura TRAVEL

Ventura TRAVEL

51 - 200 employees

✈️ Travel

Travel

Ventura TRAVEL is a company specializing in crafting authentic and sustainable small-group travel experiences to unique destinations worldwide. For over 20 years, it has been known for its hand-picked, small-ship expedition cruises that offer travelers unforgettable adventures in places like the Galapagos Islands, polar regions, and Indonesia. Ventura TRAVEL prides itself on its commitment to responsible travel, providing unbiased recommendations, and maintaining a strong team of destination specialists. The company supports conservation projects through its efforts and ensures flexibility and best-price guarantees for its customers.

📋 Description

• Organize, plan, and design trips to the Indian subcontinent • Coordinate guest trips with internal and external service providers, including the flight department, local providers, and guides • Ensure extraordinary trip quality • Communicate with service providers to book and reserve operations for upcoming trips • Foster long-term service-provider relationships and negotiate agreements • Create and translate website content • Design customer-focused trips • Negotiate services and prices with local providers • Provide world-class customer service addressing traveler needs • Identify opportunities to apply AI and implement solutions

🎯 Requirements

• Strong verbal and written communication skills in English • Good understanding of how to sell a travel product • Passion for the Indian subcontinent (India, Sri Lanka, Nepal, and Maldives) and travel experience there • Positive attitude and ability to remain calm under stress • Good knowledge of Hindi for partner communication is a plus • Good knowledge of German and French is a plus • Experience in the tourism industry, especially with a tour operator, is a plus • Software skills

🏖️ Benefits

• Freedom to be creative in achieving results • International & friendly working environment • Quarterly Social Days and Team Events • Work out of other offices in the Ventura network around the world • Opportunity to constantly learn and grow • Employee well-being initiatives, including regular O3 and satisfaction surveys • Yearly 2-week offsite, if company goals are achieved • Participation in the overall company's profits

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