Paid Internship, Operation Specialist

🔥 13 minutes ago

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Ventura TRAVEL

51 - 200 employees

Travel

Ventura TRAVEL is a company specializing in crafting authentic and sustainable small-group travel experiences to unique destinations worldwide. For over 20 years, it has been known for its hand-picked, small-ship expedition cruises that offer travelers unforgettable adventures in places like the Galapagos Islands, polar regions, and Indonesia. Ventura TRAVEL prides itself on its commitment to responsible travel, providing unbiased recommendations, and maintaining a strong team of destination specialists. The company supports conservation projects through its efforts and ensures flexibility and best-price guarantees for its customers.

📋 Description

• Coordinate the trip of our guests with internal and external service providers (e.g., flight department, local providers, guides, and others) ensuring the extraordinary quality of the trips we offer. • Smooth communication with service providers to ensure operations are booked and reserved for upcoming trips. • Fostering long-term relationships with service providers and negotiating agreements. • Work on the content for the website: you create new material on a regular basis, or you translate existing texts. • Design of amazing trips that will delight your customers. • Negotiate the services and prices with the local service providers, getting the best deals for Karmaventura and our clients. • Focus on the traveler—offering world-class customer service that actually addresses customer needs. • Identify opportunities to apply AI and take initiative to implement solutions.

🎯 Requirements

• Great communication skills, both on a verbal and written level, in English. • You have a good understanding of how to sell a travel product. • You are passionate about the Indian subcontinent (India, Sri Lanka, Nepal, and Maldives) and have travel experience there. • It's fun to be around you, and your future colleagues enjoy working with you. • And last but not least: you bring a positive attitude and remain calm under stress. • Good knowledge of Hindi for partner communication is a big plus. • Good knowledge of German and French is also a big plus. • Experience in the tourism industry and especially with a tour operator. • Software skills.

🏖️ Benefits

• Freedom to be creative in achieving results. • International & friendly working environment. • Quarterly Social Days and Team Events. • Work out of other offices in the Ventura network around the world. • Opportunity to constantly learn and grow. • We care about the well-being of our employees (regular O3, satisfaction surveys, etc.). • A yearly 2-week-offsite, if we achieve our goals. • Participation in the overall company's profits.

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