Implementation Specialist – Manager

Job not on LinkedIn

🔥 3 hours ago

🇦🇺 Australia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Veracross

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Veracross is a comprehensive school management platform designed for private and independent K-12 schools. It offers a range of modules including academics, admissions, enrollment, student health, behavior, tuition management, and more, all integrated into a single, web-based solution. Veracross helps schools transform data discrepancies into actionable insights and streamline operations through connected workflows. It serves various types of schools such as private K-12, boarding, international, and parochial schools. By providing tools that simplify academic and administrative processes, Veracross aims to create more connected, unified school communities.

📋 Description

• Independently lead successful implementations of Veracross software, specializing in Student Billing and connected modules • Guide customer implementation projects across one or more Veracross products • Conduct department discovery with Business Offices and other implementing departments • Consult on platform transition and setup options, including presenting, demoing, revising, and finalizing configurations • Orchestrate change management through office testing, revision, approval, and deployment • Model and document department workflows for the school's first operational year • Develop, coordinate, and execute project plans, task schedules, and resource activities • Build Business Office implementation plans with the Lead Project Manager • Advise on connections between billing setup, chart of accounts, general ledger, and accounting processes • Lead training engagements for multiple school departments and ensure completion of self-paced training • Collaborate with internal and external stakeholders throughout implementation phases • Serve as an internal Student Billing subject matter expert and coach other Implementation Managers • Develop post-go-live support handoffs and contribute to documentation and best practices • Gather client feedback and help improve implementation processes and product offerings

🎯 Requirements

• Bachelor's degree or equivalent experience • 2+ years of experience in technical project management, implementing Veracross, or other SaaS-based software solutions, ideally including finance or billing systems and data conversion • Experience working in or with an independent school Business Office is a plus • Solid understanding of accounting fundamentals, including the accounting equation, chart of accounts, general ledger and journal entries, accounts receivable and cash processing, reconciliations, period-end and financial year-end closing, and standard financial reporting • Excellent written and oral communication skills • Comfort with public speaking, presentation delivery, and presenting to finance leaders such as Business Managers and Finance Managers • Ability to make complex decisions and recommendations under limited direction, using initiative and independent judgement • Ability to learn complex, enterprise-level software systems sufficiently to teach others • Ability to multitask in a fast-paced environment • Problem-solving skills and ability to perform root cause analysis • Highly organised, with ability to self-manage in a remote environment • Ability to travel up to 15% of the time, primarily within Australia and New Zealand

🏖️ Benefits

• Macbook Pro • Assistance with home setup • Professional development opportunities • Hour-long lunches encouraged • Finish-on-time work culture • Birthday day off • $100-a-year well-being allowance • Paid parental leave for primary and secondary parents after 12 months in a full-time role • Coffee machine, snack bar, and fully stocked drinks fridge at Gold Coast HQ • Casual dress code • Social events • Open-plan office and collaborative environment • Lunchtime surfing and nearby food options

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