Candidate Support Specialist

Job not on LinkedIn

🔥 2 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Veremark

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

👥 HR Tech

📋 Compliance

🎯 Recruiter

💰 Debt Financing on 2022-10

HR Tech • Compliance • Recruitment

Veremark is a whistleblowing and employment screening platform that enhances the hiring process by providing comprehensive background checks and pre-hire verification services. The company, which has integrated Employrite into its offerings, aims to help organizations globally streamline their hiring procedures and reduce risks associated with recruitment. Through its user-friendly system, Veremark allows employers to verify candidates with speed and accuracy, ensuring compliance with necessary regulations.

📋 Description

• Manage centralized Missing Information (MI) follow-ups to support timely case progression and prevent verification delays • Action MI requests raised by Scoping and Delivery teams promptly and efficiently • Liaise with candidates and clients via email, phone, and chat to gather missing or incomplete documentation and information • Track, monitor, and resolve active MI cases within defined service level agreements (SLAs) • Maintain clear, responsive, professional, and accurate communication across all channels • Provide candidate-facing support and guidance on Candidate Data Entry (CDE) completion • Assist with technical challenges encountered during the verification process • Explain required documentation for background checks • Provide status updates related to ongoing background verification

🎯 Requirements

• Experience in customer support, candidate services, recruitment coordination, or a similar administrative role • Excellent written and verbal communication skills with a professional and friendly tone • Strong organizational and time-management abilities • Ability to prioritize tasks in a fast-paced environment • Proficiency in support tools, including email, chat platforms, and phone systems • Experience with case management • Ability to handle sensitive information with discretion and maintain data confidentiality • Detail-oriented, proactive approach to resolving issues and closing open cases • Collaborative mindset and commitment to providing exceptional support • Background in HR services, background verification, or recruitment support (desirable) • Familiarity with MI (Missing Information), CDE (Candidate Data Entry), and background check processes (desirable) • Availability to work 1:30PM–10:30PM IST

🏖️ Benefits

• A supportive, team-driven culture focused on collaboration and excellence • Structured onboarding, tools, and resources to help you succeed • Opportunities for career growth within the Candidate Support function • Remote work • A chance to directly impact the candidate journey in a meaningful way

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