
501 - 1000 employees
Founded 1996
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Vermont XCenter is an innovative consulting agency that has been providing customer service solutions for over 20 years. Specializing in omnichannel communication, the company helps businesses optimize their customer interactions through various channels such as phone, WhatsApp, and social media. With a focus on enhancing client experiences, Vermont XCenter integrates technology and human support to deliver comprehensive call center services tailored to meet the unique needs of each client.
🔥 13 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
Where this job comes from
Posted on Vermont XCenter's careers page, not through a job board
First seen by Remote Rocketship 13 minutes ago

501 - 1000 employees
Founded 1996
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Vermont XCenter is an innovative consulting agency that has been providing customer service solutions for over 20 years. Specializing in omnichannel communication, the company helps businesses optimize their customer interactions through various channels such as phone, WhatsApp, and social media. With a focus on enhancing client experiences, Vermont XCenter integrates technology and human support to deliver comprehensive call center services tailored to meet the unique needs of each client.
• Create, configure, and execute automated marketing campaigns via email, SMS, push notifications, social media, and other digital channels • Segment audiences based on behavioral, demographic, or transactional data • Design and implement customer journeys using Journey Builder and define triggers based on user actions • Ensure a personalized and efficient experience at every stage of the funnel • Work with Data Extensions and Audience Builder to organize and segment contact data • Ensure data quality and compliance • Monitor performance metrics using Email Studio and Analytics Builder • Conduct A/B testing to optimize content, send times, and segmentation • Generate customized reports for stakeholders • Connect Marketing Cloud to Salesforce platforms and external systems via APIs • Configure data synchronization and cross-platform automations • Collaborate with marketing, sales, and IT teams • Train internal users on Marketing Cloud functionalities • Keep up with platform updates and participate in Salesforce communities and events • Identify and resolve campaign issues • Optimize the Marketing Cloud infrastructure for improved performance
• Hunter profile, focused on active prospecting and strong consultative selling skills • Proficiency in AMPscript, SQL, and SSJS (Server-Side JavaScript) • Extensive experience with Journey Builder, Email Studio, Automation Studio, and Contact Builder • Experience with Marketing Cloud Connect and API integrations • Ability to create complex SQL queries and automations for segmentation and campaign delivery • Keep up with platform updates and pursue certifications such as SFMC Email Specialist and SFMC Consultant • Availability to work under an independent contractor arrangement (PJ)
• Attractive fixed and variable compensation • Professional development plan • Dynamic and collaborative environment • Genuine opportunities for career growth • Flexibility and autonomy
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