Onboarding Intern – Customer Success

🔥 18 minutes ago

🇧🇷 Brazil – Remote

👨‍🎓 Internship

⚪️ Entry-level

🏆 Customer Success

🚫👨‍🎓 No degree required

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on VExpenses's careers page, not through a job board

First seen by Remote Rocketship 18 minutes ago

Logo of VExpenses

VExpenses

51 - 200 employees

Founded 2016

💼 Consulting

📦 Logistics

📣 Marketing

💰 Pre Seed Round on 2019-05

Consulting • Logistics • Marketing

VExpenses is a company that specializes in providing a comprehensive expense management solution for businesses. Their platform enables organizations to easily track, manage, and optimize their expenses, enhancing visibility and control over financial activities. VExpenses aims to streamline the expense reporting process, allowing teams to focus more on their core responsibilities while ensuring compliance and accuracy in financial reporting.

📋 Description

• Support the analyst team with onboarding operations • Configure customer accounts • Assist with the validation and approval of customer registrations, ensuring the quality and completeness of information • Monitor day-to-day operations, identifying bottlenecks and opportunities for improvement • Propose practical solutions to make processes more efficient • Map, review, and, when necessary, restructure internal process guides and manuals • Ensure documentation is clear, detailed, and up to date • Work collaboratively with different business areas to resolve operational issues and ensure swift, seamless delivery to customers

🎯 Requirements

• Be currently enrolled in an undergraduate degree program, with graduation expected at least one year from now • Be available to work 30 hours per week as an intern, Monday through Friday, between 9:00 a.m. and 6:00 p.m. • Have intermediate proficiency in Microsoft Office and Google Workspace (Sheets, Excel, Docs, Word, etc.) • Be available to work remotely • Autonomy and proactivity • Organization and attention to detail • Critical thinking and curiosity • Collaboration and teamwork • Solution-oriented mindset • Previous participation in a junior enterprise, student organization, or company (a plus) • Previous experience with automation and/or artificial intelligence (Google Apps Script, n8n, etc.) (a plus) • Familiarity with tools such as Pipedrive, Zendesk, and Zeev (a plus)

🏖️ Benefits

• Market-competitive internship stipend • Fully remote work throughout the internship • Flexibility to allocate benefits toward meal vouchers and/or food vouchers • Access to medication and healthcare products at reduced prices • All work equipment provided (laptop, headset, mouse, etc.) • Referral bonuses for successful hires resulting from employee referrals • Access to WellHub and TotalPass, with a range of wellness solutions • Plenty of freedom—and support—to be yourself • Close interaction with founders and partners • Relaxed and collaborative work environment • Casual dress code • Extended maternity and paternity leave • Birthday day off • Extensive learning and growth opportunities

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