Director, Account Management – Acquirer and Payment Processor

🕒 February 20

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VikingCloud

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

📋 Compliance

💳 Fintech

Cybersecurity • Compliance • Fintech

VikingCloud is a leading cybersecurity and compliance company that focuses on predictive-to-prevent solutions. It provides businesses with a comprehensive, integrated platform for managing cybersecurity risks and compliance requirements. VikingCloud offers a wide range of services, including managed security services, threat detection and response, vulnerability scanning, penetration testing, endpoint security, network security, and digital certificates. Additionally, it specializes in PCI compliance and risk management, ensuring that organizations can safeguard sensitive data and maintain business continuity. VikingCloud is trusted by over 4 million businesses across 70 countries, employing advanced technologies and expert insights to stop cyber threats and improve risk mitigation strategies.

📋 Description

• Own and nurture executive-level relationships across a portfolio of tier-1 acquirer and payment processor accounts. • Serve as executive sponsor for strategic accounts, ensuring high satisfaction, retention, and strategic alignment. • Oversee management of client requests related to solution enhancements, reporting needs, and coordination of new product releases and implementations. • Partner with customers to deeply understand their merchant portfolio dynamics, compliance challenges, and growth objectives. • Be a thought leader within the customer, based on candidates deep understanding of payments, security, and compliance solutions. • Work closely with the C-Suite—Product, Security, Technology, Finance, and Operations—to align customer needs with business priorities.

🎯 Requirements

• Bachelor’s degree (BS/BA) in business, technology, cybersecurity, or related field. • 10+ years of progressive experience in product management, consulting, or a strategic growth role in the payments industry. • 5+ years experience in cybersecurity and PCI compliance. • Experience developing business cases, developing revenue growth strategies in the payments industry, and aligning product value with customer strategies. • Strong enterprise-level negotiation skills, especially with large acquirers, processors, and global technology clients. • Exceptional communication skills, including ability to engage and influence the executive team and C-Suite stakeholders.

🏖️ Benefits

• Health insurance • Professional development opportunities