Remote Jobs at VIPdesk Connect

VIPdesk Connect

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

VIPdesk Connect is a customer experience company that combines advanced GenAI automation with skilled human agents to deliver branded, high-touch support across chat, voice, email, and social. With a legacy in luxury concierge service and over 25 years of experience, VIPdesk provides a platform-agnostic CX suite (CXAI, CXCare, CXInsights, CXConsult) that automates routine inquiries (50%+ resolution), integrates with major CRMs, and offers U. S. -based or offshore agent support. The company emphasizes secure, compliant enterprise deployments (SOC 2, GDPR, HIPAA-ready), rapid implementation, and measurable outcomes like improved CSAT and reduced costs.