VirtualStaff365 is a Melbourne-based outsourcing specialist, helping Australian businesses to get things done and saving up to 80% of costs.We specialise in recruiting and retaining home-based virtual assistants as well as helping larger businesses to source suitable outsourcing facilities (BPO's).We started employing virtual staff in 2009, and with the growth in offshoring, we have now been helping local Australian businesses to successfully take on virtual staff.

VirtualStaff365

Recruitment

•Email marketing
•Content writing for sales and marketing (no social media)
•Data entry (creating database contact information)

Recruitment Assistant

Content Marketing

•Invoice Management
•Bank reconciliation
•Data entry
•Typing
•Email marketing

Bookkeeper and Email Marketing

Product Design (UI/UX)

•Creation of social media assets – with different brand guidelines
•Creation of eDM assets - mother brand and outlet
•Resizing of floorplans and renders
•File management - maintain naming, filing protocols &packaging of finished artwork
•Execution of one product book (overseen by me )
•Creation and management of flier and collateral library –updates/ refreshes from templates provided
•Project / Commercial materials as required
•Internal & customer presentations as needed
•Signage / Visual merchandising (VM) elements
•Product training manuals/ materials
•Contribution to weekly Marketing team WIP meetings
•A short, monthly graphic design inspiration presentation to the Marketing team at team WIP meetings
•Able to meet set KPIs

Graphic Designer

•Searching/sourcing for candidates via direct advertising, job boards, social media, and referrals.
•Writing accurate and engaging job advertisements for clients.
•Conducting marketing activities to attract new candidates to register with the company.
•Screening candidates to ensure they meet the position description/advertisement (skills, experience, and career goals)
•Develop strong relationships with candidates through effective networking and nurturing.
•Matching candidates to new jobs as briefed in the position description.
•Updating the Applicant Tracking System (ATS).
•Providing a first-class service to candidates at all times.
•Working with urgency and ensuring that candidates are supplied to consultants in a timely manner.
•Ensuring that all data relevant to the recruitment process is accurately recorded using internal databases.
•Database management and administration duties such as, entering keynotes and recording information.
•Posting videos on various platforms to promote the roles advertised.

Junior Recruitment Consultant

Social Media & Community

•Create social media following and presence on FB and Insta – and roll out a new brand on social media.
•Implement a targeted linked-in strategy on linked-in premium and answer comments in line with a script
•Build visibility of our brand through social media
•Being pro active in responding to posts on social media (rather than having to be prompted
•Once they are comfortable – bringing forth new ideas

Social Media Manager

Administration

•Completion of post job photo service reports for Commercial Offices throughout Australia
•Data entry into simPRO database – specific tasks to be allocated as required

National Support Administrator

Customer Success & Support

•Book pickups, monitor where necessary to ensure pickup was completed, and re-book and monitor as required;
•Create consignments and associated paperwork (consignment notes, labels, and manifest) across multiple online despatch platforms, and emails to customers.
•Pre-alert depots and relevant carrier operations/customer service staff of upcoming timeslot bookings.
•Monitor freight for timeslot bookings, and other time-critical/important consignments, and provide relevant follow-up communication to stakeholders (eg carrier, customer, internal staff) as required.
•Lodge customer service inquiries with carriers, own them and follow through to completion. This will involve communicating directly with the internal staff, carriers, and customers to gain/request further information and guidance/instructions as required.
•Capture information in, and update various in-house freight management systems as required by the client, such as pickup bookings and log of customer service queries.
•Liaise between customers and the internal accounts team to clarify billing/credit inquiries and claims, to ensure all information is provided for the query/claim to be resolved.
•Create and document procedures/steps of duties on an ongoing basis, and continually develop and revise as you go.
•Learn how to access the client's system to create ad-hoc freight quotes for customers.
•Data processing from time to time, preparing spreadsheets (good knowledge of Excel and Word).
•Creating formulas, sorting grouping, etc of spreadsheet data.

Freight Operations and Customer Service Representative

•Manage website content
•Follow up with customers and partners for content
•Post content on Linkedin
•Using WordPress cms
•Managing projects
•Communicating with clients
•Performing research

Content Coordinator & Researcher

Full-stack Engineer

•Developing software
•Translating user requirements into appropriate design, architecture, and technical output
•Providing impact analysis of new features and bug fixes
•Participating in code quality activities and identifying root causes of bugs and spotting trendsand patterns

Remote Job Openings at VirtualStaff365

VirtualStaff365

Recruitment Assistant

VirtualStaff365

Bookkeeper and Email Marketing

VirtualStaff365

Graphic Designer

VirtualStaff365

Junior Recruitment Consultant

VirtualStaff365

Social Media Manager

VirtualStaff365

National Support Administrator

VirtualStaff365

Freight Operations and Customer Service Representative

VirtualStaff365

Content Coordinator & Researcher

VirtualStaff365

Senior Full Stack Developer

VirtualStaff365