Legal Intake Specialist

🔥 0 minutes ago

🌐 Philippines, Panama, +4 more countries – Remote

🇵🇭 Philippines – Remote 🇵🇦 Panama – Remote 🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇵🇰 Pakistan – Remote 🇿🇦 South Africa – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧑‍💼 Attorney / Lawyer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VirtueStaff

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

VirtueStaff is a company specializing in providing highly skilled remote virtual assistants and experts at competitive costs. They offer a variety of services including administrative work, marketing, bookkeeping, customer service, and more, tailored for businesses looking to build efficient teams through remote staff. VirtueStaff claims to present only the top 1% of candidates, who are rigorously screened and vetted for excellence. They promise transformative opportunities for their candidates by offering potential earnings significantly above local salaries. The company supports quick onboarding and ensures candidates can work across different time zones to meet client needs. VirtueStaff provides dedicated support and guarantees a perfect fit with flexible, month-to-month contracts for their clients.

📋 Description

• Answer inbound client calls promptly and professionally while representing the firm with excellent phone etiquette. • Conduct structured intake interviews to screen potential clients, collect accurate case details, and determine eligibility based on firm criteria. • Utilize sales techniques and active listening to articulate the firm's legal services, overcome prospect hesitation, and ask for the consult or agreement signature. • Schedule consults with legal staff or send retainer agreements directly to prospective clients following successful intake calls. • Follow up consistently with uncommitted leads, web inquiries, and missed inbound opportunities to maximize client conversion rates. • Log all incoming call data, case notes, consult schedules, and lead statuses accurately within the firm's CRM or legal management software.

🎯 Requirements

• Prior experience conducting client intake within a legal practice environment is required. • Strong sales background with demonstrated success in consultative selling, closing agreements, or handling objections over the phone. • Experience in receptionist, front desk, or high-volume call handling roles with an emphasis on customer service. • Direct working experience within the legal industry is strongly preferred. • Excellent verbal and written communication skills in English with a professional, empathetic phone demeanor. • High attention to detail when documenting client case facts, entering CRM records, and routing information to legal teams.

🏖️ Benefits

• Work From Home • Performance Bonus