Bookkeeper, Customer Service Support

Job not on LinkedIn

🔥 2 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VirtuHire

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.

📋 Description

• Complete bank, card and payment-platform reconciliations in Xero across multiple entities • Process supplier bills and sales invoices and maintain accurate purchase and sales ledgers • Prepare monthly supplier payment runs and payment files for approval • Prepare and process monthly payroll in Xero • Prepare and submit UK VAT returns, including Making Tax Digital requirements • Produce monthly management information, including profit and loss, cash position and key costs • Support month-end and year-end processes • Liaise with external accountants when required • Maintain accurate and up-to-date financial records and ensure key deadlines are met • Respond professionally to customer enquiries via email and telephone • Assist customers with orders, products, deliveries and returns • Follow up on delivery issues and coordinate with internal teams and couriers • Maintain accurate customer and order information • Provide additional customer support during busy periods

🎯 Requirements

• 3+ years of hands-on bookkeeping experience • Strong practical experience using Xero, including bank feeds, reconciliations and payroll • Experience preparing and submitting UK VAT returns, ideally under Making Tax Digital • Experience preparing supplier payment runs and processing payroll to monthly deadlines • Strong customer service experience across telephone and email • Excellent written and spoken English • Strong attention to detail and accuracy • Ability to work independently, manage priorities and meet deadlines without close supervision • Previous experience supporting UK clients or businesses highly desirable • Knowledge of UK payroll, PAYE and RTI highly desirable • Multi-entity bookkeeping experience highly desirable • E-commerce, retail, manufacturing or stock-based business experience highly desirable • Experience with Dext or similar receipt-capture software highly desirable • Experience using Shopify highly desirable • A recognised bookkeeping/accounting qualification such as ICB or SAIPA highly desirable • Familiarity with Google Workspace and receipt capture software