VirtuHire
11 - 50 employees
Founded 2019
🎯 Recruiter
👥 HR Tech
☁️ SaaS
Recruitment • HR Tech • SaaS
VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.
Maintenance Coordinator
Job not on LinkedIn
🔥 0 minutes ago
🇿🇦 South Africa – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
✨ Maintenance Coordinator
🚫👨🎓 No degree required
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VirtuHire
11 - 50 employees
Founded 2019
🎯 Recruiter
👥 HR Tech
☁️ SaaS
Recruitment • HR Tech • SaaS
VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.
📋 Description
• Monitor work orders processed by the proprietary AI agent Mason in real time to verify troubleshooting accuracy and execution • Intervene in edge cases by providing structured inputs and instructions for Mason • Draft, test, and refine prompts to improve AI context comprehension, response quality, and operational efficiency • Track and manage 200+ work orders per month from initial report through completion and sign-off • Evaluate resident maintenance requests, diagnose root issues, and determine vendor dispatch or DIY solutions • Coordinate vendors, contractors, and internal field technicians for timely resolution and cost control • Communicate with residents via phone, email, and messaging platforms to provide updates and gather issue details • Escalate complex, high-cost, or sensitive maintenance scenarios to property managers with context and recommended actions • Handle select owner-facing communications under the direct guidance of property managers
🎯 Requirements
• Minimum of 2 years in property maintenance coordination handling at least 200 work orders per month • Hands-on experience with AI tools, LLMs, or AI agents • Understanding of basic prompt structure, including system prompts, context setting, guardrails, and logic workflows • Experience with property management software such as AppFolio, Buildium, Rentvine, Yardi, or RealPage • Experience with ticketing systems such as Zendesk or Freshdesk • Exceptional verbal and written English communication skills at C1/C2 level • Strong diagnostic ability and independent decision-making under minimal supervision • High accuracy in data entry, auditing AI outputs, and documenting job logs • Willingness and ability to work 5PM SAST to 2AM SAST
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