Technical Account Manager, TAM

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🕒 July 6

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Visa

WebsiteLinkedInAll Job Openings

10,000+ employees

💳 Fintech

💸 Finance

🏦 Banking

💰 Post IPO equity on 2016-10

Fintech • Finance • Banking

Visa is a global payments technology company that connects consumers, merchants, financial institutions and governments to enable electronic payments and commerce. It operates a worldwide card network for credit, debit and prepaid payments and provides payment processing, security and fraud-mitigation services, data analytics and value-added products for both consumers and businesses. Visa invests in next-generation payment solutions (including AI-driven commerce), supports financial inclusion initiatives through the Visa Foundation, and offers consumer card benefits and merchant services.

📋 Description

• Own the technical relationship with the client, acting as the primary technical point of contact and trusted advisor for platform usage and strategy • Develop a deep understanding of the client’s architecture and operations, continuously assessing how the platform is used and identifying areas for improvement • Proactively identify and manage risks, defining mitigation plans and tracking technical dependencies that could impact performance, availability, or scalability • Provide architectural and operational guidance, especially around high-risk changes, complex integrations, and critical platform operations • Lead technical governance, delivering regular operational and business reviews with clear recommendations based on platform capabilities and client needs • Coordinate cross-functional responses, working with engineering and subject matter experts to resolve complex technical issues and ensure alignment • Orchestrate high-impact incidents and escalations, ensuring effective communication, structured response, and progress toward resolution • Drive long-term technical success, anticipating client needs and ensuring readiness for growth, scale, and platform evolution

🎯 Requirements

• 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) • Proven experience in Technical Account Management, Solutions Architecture, or similar client-facing technical roles • Strong background in cloud platforms, APIs, and distributed systems • Experience working with enterprise clients in fintech, banking, or payments environments • Solid understanding of software architecture, integrations, and system reliability concepts • Experience supporting or participating in incident management and escalation processes • Ability to communicate effectively with senior technical stakeholders and leadership

🏖️ Benefits

• Health insurance • Professional development • Paid time off