Inside Sales Representative

🕒 May 6

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $55k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

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Vitesse Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚀 Aerospace

🔧 Hardware

📡 Telecommunications

Aerospace • Hardware • Telecommunications

Vitesse Systems is a U. S. -based engineering and manufacturing company that designs, builds, and tests mission-critical antenna systems, thermal management solutions, and power distribution hardware for defense, aerospace, and space programs. From early-stage engineering through full-rate production and integrated testing, Vitesse delivers high-reliability RF and hardware platforms for C5ISR, radar and electronic warfare, missile and strategic defense, and satellite applications. The company combines in-house design, additive manufacturing, and precision manufacturing capabilities to produce solutions that operate in extreme electromagnetic, thermal, and environmental conditions.

📋 Description

• Support the outside sales team by facilitating requests for quotes, validating incoming orders for accuracy (e.g., pricing accuracy, conformance to minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, providing order acknowledgements, notifying customers of changes to orders, and coordinating with other areas of the business to expedite and track orders. • Function as account owner for small to mid-size customers with support from Business Development Executive’s situationally, including price setting within guidelines. • Answer and return customer phone calls and emails. • Troubleshoot, research, resolve and escalate issues as necessary. • Research customer complaints and support sales team in resolution. • Collaborate with PM’s, Engineering, and Operations regularly to best serve the customer. • Regularly monitor customer portals used to communicate RFQ’s, PO’s, requested date changes, etc. • Other duties as assigned.

🎯 Requirements

• Excellent attention to detail • High school diploma • 2+ years of experience using Microsoft Office • 2+ years of inside sales experience • A&D Customer experience • 2+ years of experience using a CRM software, such as Salesforce • 2+ years of experience using an ERP software entering Sales Orders • Familiarity with working in a manufacturing environment • Excellent communication skills, both written and oral • Must be adaptable to a changing work environment and competing demands. • Must be capable of working with minimal supervision.

🏖️ Benefits

• Actively supports and complies with Vitesse Systems objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement, transparency, and collaboration. • Must be able to interact effectively and cooperatively with employees at all levels. • Must have the ability to complete assignments within the timeframe specified by the Manager. • Must be flexible regarding working hours and overtime. • Must be able to work overtime in the evenings and weekends, with or without advanced notice. • Must be able to operate in a fast-paced environment and handle multiple projects simultaneously.