Training Coordinator

🕒 May 7

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Vivant

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

📡 Telecommunications

🤝 B2B

🔒 Cybersecurity

Telecommunications • B2B • Cybersecurity

Vivant is a nationwide managed services provider that delivers enterprise-grade connectivity and unified communications for small and medium-sized businesses. They offer commercial internet (broadband, dedicated fiber, 5G wireless, point-to-point), SD-WAN, cloud-hosted business phone systems (VoIP) with automatic failover (SmartCONNECT), managed firewalls and PCI/HIPAA-compliant security (SmartPROTECT), proactive network monitoring, and live human support. Vivant focuses on restaurants, medical offices, auto dealerships, retail, professional services, and home-service companies, promising zero downtime, consolidated billing, and centralized management of internet, phone, and security services.

📋 Description

• Coordinate training schedules, session invites, and attendance tracking • Manage LMS enrollment, progress tracking, completion monitoring, and learner follow-ups • Ensure training materials, links, and modules are uploaded, organized, and accessible • Maintain training documentation, attendance logs, and compliance trackers • Help prepare training materials, decks, LMS modules, and reference links prior to sessions. • Support new hire onboarding workflows to ensure required training is completed on time • Serve as the coordination point between new hires, HR, and the Staff Trainer • Assist employees in navigating Knowledge Base (KB) articles • Flag outdated, unclear, or inconsistent training content or KB articles to the Staff Trainer for resolution • Ensure training references (slides, LMS, guides) remain aligned with the most current KB articles • Maintain working familiarity with company-wide and department-level KB structures • Help ensure LMS courses are correctly assigned based on role and department • Support updates to LMS content for Staff Trainer review • Collect training feedback and learner progress data • Prepare training summaries and reports for Staff Trainer review • Help document new hire progress, gaps, and areas for reinforcement • Perform other ad-hoc activities that may be assigned by the Staff Trainer from time to time

🎯 Requirements

• Bachelor's degree in Education, Psychology, HR, or a related field • Relevant training or trainer certifications are considered an asset. • 2–3 years in training coordination, HR support, onboarding, or learning operations • Hands-on experience with an LMS platform (enrollment, tracking, reporting) • Familiarity with SOPs, process documentation, or Knowledge Base systems • BPO, shared services, or high-volume onboarding environment experience is a plus • Strong attention to detail with consistent follow-through • Clear written and verbal communication • Comfortable managing multiple trainees and tasks simultaneously • Proficient in Google Workspace and MS Teams • Able to follow structured processes and escalate appropriately

🏖️ Benefits

• Base Salary: PHP 25,000 – 40,000/month • 13th Month Pay • 15 Days Service Incentive Leave • HMO Coverage (Maxicare) + Dental • Statutory benefits + allowances • Performance bonuses • Free training and certifications