
10,000+ employees
Founded 1998
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Vivo (Telefônica Brasil) is a leading Brazilian telecommunications company that provides mobile services (prepaid, postpaid, control), fixed broadband (Vivo Fibra), fixed voice, and TV/streaming products (Vivo Play and TV packages). It sells devices and accessories, offers bundled plans (Fiber + Mobile), digital services and apps (content partners like Amazon Prime, Netflix, Disney+, HBO), and features such as 5G connectivity, online customer support and self-service. Vivo serves both individual consumers and business customers across Brazil with nationwide coverage and retail channels.
🔥 15 hours ago
🗣️🇧🇷🇵🇹 Portuguese Required
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10,000+ employees
Founded 1998
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Vivo (Telefônica Brasil) is a leading Brazilian telecommunications company that provides mobile services (prepaid, postpaid, control), fixed broadband (Vivo Fibra), fixed voice, and TV/streaming products (Vivo Play and TV packages). It sells devices and accessories, offers bundled plans (Fiber + Mobile), digital services and apps (content partners like Amazon Prime, Netflix, Disney+, HBO), and features such as 5G connectivity, online customer support and self-service. Vivo serves both individual consumers and business customers across Brazil with nationwide coverage and retail channels.
• Perform functional analysis of solutions related to the issuance of electronic tax documents, with a focus on NFCOM • Gather, detail, and document business requirements with user departments and stakeholders • Analyze and investigate incidents and enhancement requests, identifying root causes and proposing solutions • Prepare user stories and acceptance criteria using the BDD (Behavior-Driven Development) methodology • Support development and testing teams in understanding business rules and functional requirements • Ensure solutions comply with current legislation and tax obligations
• Solid knowledge of the electronic invoicing process, preferably NFCOM • Experience in functional analysis and requirements gathering • Knowledge of relational databases and the ability to write SQL queries • Experience creating user stories, acceptance criteria, and functional specifications using BDD • Analytical skills for interpreting complex business rules and solving problems • Strong communication and interpersonal skills when working with technical and business teams • Preferred: experience in the telecommunications industry • Preferred: knowledge of integrations between billing, taxation, and tax document issuance systems • Preferred: experience with Agile methodologies (Scrum/Kanban) • Preferred: knowledge of electronic tax processes and tax legislation applicable to the industry • Resilient and comfortable managing change • Ownership mindset • Organized and disciplined, with the ability to manage multiple tasks simultaneously • Communicative, with the ability to interact with different departments and levels of seniority and to present well-reasoned arguments when making decisions
• Remote work • Career development opportunities at Vivo • Diverse and inclusive environment • Agile methodologies and innovative, collaborative ways of working • Internal diversity program focused on Gender, LGBTQIA+, Race, People with Disabilities, and employees aged 50+
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