Software Quality Analyst – Mid-level

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Vivo (Telefônica Brasil)

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Telecommunications • B2C • Media

Vivo (Telefônica Brasil) is a leading Brazilian telecommunications company that provides mobile services (prepaid, postpaid, control), fixed broadband (Vivo Fibra), fixed voice, and TV/streaming products (Vivo Play and TV packages). It sells devices and accessories, offers bundled plans (Fiber + Mobile), digital services and apps (content partners like Amazon Prime, Netflix, Disney+, HBO), and features such as 5G connectivity, online customer support and self-service. Vivo serves both individual consumers and business customers across Brazil with nationwide coverage and retail channels.

10,000+ employees

Founded 1998

📡 Telecommunications

👥 B2C

📱 Media

📋 Description

• You will develop and maintain the test strategy (manual and automated), covering all levels of software testing; • You will be responsible for testing an entire project across all target platforms it will pass through; • You will be responsible for developing the test plan and executing test cases for the application's multiple features; • You will develop and maintain both manual and automated testing strategies; • You will ensure test coverage by working closely with the project and development teams to prioritize test execution and report progress and results; • You will drive QA productivity through automation, tools and other best practices; • You will be responsible for promoting a quality-first culture across the organization; • You will interact and collaborate with other development teams within the Telefónica group in Brazil and globally.

🎯 Requirements

• Preferred: completed or in-progress degree in a STEM field such as Computer Science, Information Systems, Mathematics or related areas; • Experience with functional testing, black-box and white-box testing, and instrumented tests; • Experience creating and executing UI test plans and test cases; • Experience with test types including regression, unit, API, integration and security testing; • Experience testing desktop, web and mobile applications; • Knowledge of agile methodologies; • Familiarity with software development life cycle (SDLC) best practices is desirable; • Effective communication with end users, technical teams and management to gather requirements and plan optimal tests; • Excellent analytical and problem-solving skills; • Strong commitment to delivering a memorable customer experience; • Excellent interpersonal skills and ability to collaborate with peers; • Resilience and adaptability to continuously learn, unlearn and relearn; • Ability to challenge paradigms and propose creative solutions to problems;

🏖️ Benefits

• Choose the ideal benefits for you and your dependents through a digital platform with categories such as Gym, Meal Allowance (VR), Food Voucher (VA), Pharmacy Assistance, Health Insurance, Dental Care and Life Insurance; • Company mobile phone — a brand new smartphone for you; • Unlimited voice and data plan! Yes, unlimited — on Vivo’s high-performance mobile network with 5G; • Exclusive Vivo offers with special discounts on landline, broadband, TV and apps; • Eligible to receive an annual bonus or profit-sharing (PPR); • Plan your future through a private pension/retirement plan; • Have children? You may be eligible for a childcare subsidy to help cover school, daycare or nanny expenses; • Work in an environment that respects your personality, dress style and individuality — where you can be authentic. #ComeAsYouAre • Work remotely. #Fullmobility • Flexible working hours; • Enjoy a day off to celebrate your birthday; • Participate in one of the largest corporate volunteering programs to make a positive impact; • Benefit from our Educational Development Program offering partnerships with educational institutions at discounted rates, plus certifications and online courses; • Boost your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMyCareer • Access a variety of initiatives to improve your physical, emotional and social wellbeing through #VivoWellbeing — services include consultations with nutritionists, psychologists, social workers, telemedicine and more;