Key Account Manager

November 5

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Vodafone

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Telecommunications • B2C • B2B

Vodafone is a leading global telecommunications company that provides mobile, fixed-line, broadband and digital services to consumers, businesses and operators across multiple regions, serving around 300 million customers. It focuses on connectivity and network infrastructure (including 5G), Internet of Things (IoT), digital and enterprise solutions, and emphasizes secure, sustainable and inclusive use of technology. Vodafone operates large-scale carrier networks and consumer services while promoting social impact and employee development through global career and apprenticeship programs.

178672 - 178672 employees

Founded 1982

📡 Telecommunications

👥 B2C

🤝 B2B

💰 Post-IPO Equity on 2022-09

📋 Description

• As a Key Account Manager (m/f/d), you are responsible for national revenue and target attainment for your assigned clients. • You ensure high visibility, effective servicing and strong client retention for Vodafone. • This typically involves more than 20 contacts per client at customers represented nationally and/or internationally. • You analyze customers and qualify contacts; identify and pursue new customer potential and fully exploit existing customer potential; and reduce churn. • You perform needs analyses for customers taking competitive conditions into account and handle customer tenders and projects that can last up to 24 months. • You independently manage appointment scheduling, sales visits, proposal preparation, follow-up, contract closure, evaluation of success or failure, post-sale customer support and customer win-back activities. • You coordinate national and international sales, service and technical teams, often working with dedicated legal contacts.

🎯 Requirements

• A completed university degree. • 4 years of telecommunications experience and 4+ years of experience in business customer and solutions sales. • Good understanding of key financial concepts, IT and telecommunications environments, procurement practices and industry-specific aspects of corporate customers. • Team player with the ability to steer projects together with overlay functions in the right direction. • Proven success in networking across all levels of buying centers with industry leaders and strong relationship management skills. • Very good communication skills in German and English (C1 level according to the Common European Framework of Reference for Languages).

🏖️ Benefits

• Flexibility: Hybrid working allows you to work in the office or up to 3 days/week from home. • Additionally, you can work up to 20 days per year from within the EU and in an increasing number of non-EU countries. • Attractive compensation and retirement benefits: In addition to your base salary you receive a performance-related bonus or commission and, with our pension plan, a company pension scheme. • Training and development: You choose which of our learning and training programs support your individual development. • Work–life balance: Whether childcare, health & mindfulness programs or gym memberships — you flexibly shape your job and your private life. We support you, including in caring for relatives. • Discounts and additional benefits: As an employee you receive special offers on all our products for mobile, fixed-line, internet and TV.