VotingWorks
1 - 10 employees
Founded 2018
🤝 Non-profit
🏛️ Government
🔐 Security
💰 Seed Round on 2019-03
Non-profit • Government • Security
VotingWorks is a nonprofit organization focused on providing open-source election systems and audits to enhance the security and integrity of elections. With a commitment to creating trust in the electoral process, VotingWorks offers paper ballot-based voting systems and risk-limiting audits, such as their Arlo audit system, to ensure transparency and accuracy. Used in ten states, VotingWorks aims to make elections simple and secure through their robust software solutions and election audit tools.
Customer Success Manager
Job not on LinkedIn
🕒 May 6
🎰 Nevada, New Hampshire, +7 more states – Remote
💵 $96k - $160k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
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VotingWorks
1 - 10 employees
Founded 2018
🤝 Non-profit
🏛️ Government
🔐 Security
💰 Seed Round on 2019-03
Non-profit • Government • Security
VotingWorks is a nonprofit organization focused on providing open-source election systems and audits to enhance the security and integrity of elections. With a commitment to creating trust in the electoral process, VotingWorks offers paper ballot-based voting systems and risk-limiting audits, such as their Arlo audit system, to ensure transparency and accuracy. Used in ten states, VotingWorks aims to make elections simple and secure through their robust software solutions and election audit tools.
📋 Description
• Develop systems to track new implementations and customer health • Define metrics, tooling, and reporting standards for measuring customer health • Lead and coordinate complex onboarding projects • Drive adoption by developing and conducting customer training • Manage account-level risks and coordinate internal issue resolution • Identify expansion opportunities during customer interactions • Develop and deliver progress reports on customer health and project status • Coordinate with internal/external stakeholders for product feedback and issue resolution
🎯 Requirements
• Experience with risk-limiting audit concepts and election administration • Understanding of ballot tabulation, voting equipment, and ballot storage preferred • Ability to manage multiple projects and work under pressure during critical audit periods • Strong understanding of statistics helpful (not required)
🏖️ Benefits
• Flexible work schedule • Competitive benefits
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