Vox Tecnologia
501 - 1000 employees
🤝 B2B
🏛️ Government
B2B • Government • Software
Vox Tecnologia is a company that creates efficient solutions to modernize the public sector and benefit citizens. Their services, such as SIGFÁCIL for simplifying company registrations and SLIN for integrated licensing, are designed to enhance public management and provide transparency in legal publications through platforms like SIGPUB. With a focus on improving the lives of entrepreneurs and streamlining government processes, Vox Tecnologia aims to facilitate enterprise formalization and support public institutions.
Junior Support Analyst
Job not on LinkedIn
🔥 1 hour ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Vox Tecnologia
501 - 1000 employees
🤝 B2B
🏛️ Government
B2B • Government • Software
Vox Tecnologia is a company that creates efficient solutions to modernize the public sector and benefit citizens. Their services, such as SIGFÁCIL for simplifying company registrations and SLIN for integrated licensing, are designed to enhance public management and provide transparency in legal publications through platforms like SIGPUB. With a focus on improving the lives of entrepreneurs and streamlining government processes, Vox Tecnologia aims to facilitate enterprise formalization and support public institutions.
📋 Description
• Provide online customer support through the company's platforms; • Triage incoming tickets (support requests, bugs, and enhancement requests); • Document identified software issues and forward them to the responsible team or developer; • Query databases to validate issues and recommend fixes; • Ensure deliverables meet the support cycle SLA.
🎯 Requirements
• Bachelor's degree in Accounting or Information Technology; • Basic knowledge of databases; • Experience in customer support; • Strong verbal and written communication skills; • Experience as a Support Analyst or in a related area is a plus.
🏖️ Benefits
• Remote work model; • CLT employment (Brazilian formal employment contract); • Company-provided equipment; • Meal/food allowance via iFood Benefícios; • University partnership offering tuition discounts; • Employee referral bonus; • Pet benefits plan; • Day off; • Wellhub (formerly Gympass).
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