Trip Operations Coordinator

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VP Team TECH Recruitment

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2008

🎯 Recruiter

🤝 B2B

Recruitment • B2B

VP Team TECH Recruitment is an owner‑led retained search and technical recruitment agency that closes hard-to-fill senior engineering, product, and technical leadership roles for tech product companies across the US, EU, UAE and LATAM. They deliver shortlists of 5–10 pre‑vetted senior candidates, focus on senior engineers, tech leads, architects, CTOs, founding engineers and senior managers, and emphasize speed and precision (4–6 weeks average time-to-hire). Company metrics in the provided information include 22 years of experience from the founder, 500+ hires placed, a 48,000+ candidate network, 68% repeat business and a reported 94. 6% probation pass rate. The founder, Viktoriia Prydatko, personally reviews requests and the firm positions itself as the retained search partner for roles other agencies label “impossible to close.

📋 Description

• Own every departure's operational file from booking open to post-trip close-out - roughly 15–20 departures per year at full speed. • Keep the manifest as the single source of truth: travelers, rooms, flights, documents, special requests. • T-21: flight-data lock - chase outstanding flight details with Support, issue transfer deadlines. • T-14: freeze the rooming list and deliver it to the hotel; close out room-share and special-request items per policy. • T-7: reconfirmation sweep - every supplier confirms in writing; assemble the host briefing pack (VIPs, dietary, birthdays, first-timers). • Be the HQ hub during live departures: arrivals tracking, flight changes, incident log, escalation to the Ops Lead and duty phone. • Track room-share code completion and execute the policy timeline accurately and kindly. • Run the T+3 debrief: host report, incident review, supplier scorecard updates. • Deliver NPS and issue data back to Curation and Supply.

🎯 Requirements

• 3+ years in group travel operations - at a DMC, tour operator, travel club, or MICE agency - where you personally built rooming lists and manifests against hard deadlines. • Flawless operational hygiene: spreadsheets, checklists, booking systems, written supplier confirmations - nothing lives in your head. • Calm, structured communication under pressure; you de-escalate and document at the same time. • Comfort with a trip-week rhythm that includes evenings/weekends on-call windows during live departures. • Fluent English.

🏖️ Benefits

• Remote-first team; B2B contract structure is the standard hiring format for the company (to be confirmed for this specific role). • Fully remote - team overlap with Dubai/EU hours matters more than country of residence. • 10 days paid vacation, plus 2 fixed extra days off. • Sick leaves with reasonable use. • Highly competitive compensation. • Flat structure, no micromanagement, and direct impact on the product's success. • Access to top industry events and conferences.