Monitoring Analyst

🕒 May 16

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W3haus

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

📱 Media

🤝 B2B

Media • B2B

W3haus is a Brazilian digital and media agency with offices in São Paulo and Porto Alegre that provides media planning and related marketing services. The company offers contact channels for media organization requests and client communication (contato@w3. haus, canais@w3. haus) and appears to work with promotional/coupon services (Cupom Certo). W3haus serves business clients with media and marketing solutions across channels.

📋 Description

• Monitor mentions and analyze spikes; • Identify sensitive topics and potential risks; • Support crisis escalation and incident logging; • Create and maintain monitoring queries; • Configure automated alerts and support operational improvements; • Prepare reports and performance analyses.

🎯 Requirements

• Experience in monitoring and social listening; • Knowledge of Stilingue; • Analytical mindset and a keen eye for crisis management; • Organized, agile, and strong communication skills. • Nice to have: • Knowledge of BI and data analysis.

🏖️ Benefits

• Meal allowance / food voucher • Medical insurance • Dental insurance • Gympass / Totalpass • Work-from-home allowance • Childcare assistance • Pet assistance • Free online health platform • E-learning - Stefanini Academy with a variety of courses • Mentoring - Mentoring platform (This is an opportunity to meet people, develop skills, and share experiences.) • Discounts on undergraduate, postgraduate, language courses, and other training • Perks and discounts at top establishments