
1001 - 5000 employees
Founded 1956
🤝 B2B
🏢 Enterprise
B2B • Enterprise
walter services is a German customer service and contact center provider offering inbound/outbound support, front- and back-office outsourcing, chat and social media management, debt collection, and tailored special solutions for peak management and technical or commercial support. Founded decades ago, the company emphasizes quality, compliance (including PCI-DSS and data privacy), multilingual 24/7 operations, and works with large enterprise clients across energy, telecom, retail and healthcare sectors.
🔥 5 minutes ago
🗣️🇩🇪 German Required
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1001 - 5000 employees
Founded 1956
🤝 B2B
🏢 Enterprise
B2B • Enterprise
walter services is a German customer service and contact center provider offering inbound/outbound support, front- and back-office outsourcing, chat and social media management, debt collection, and tailored special solutions for peak management and technical or commercial support. Founded decades ago, the company emphasizes quality, compliance (including PCI-DSS and data privacy), multilingual 24/7 operations, and works with large enterprise clients across energy, telecom, retail and healthcare sectors.
• Choose your focus — you don’t have to do everything! • Depending on whether your passion is infrastructure or code, we’ll decide together where your focus will be. • Development · Backend features in Python/Django (REST Framework) — from telephony routing and billing to calendar integrations • Real-time audio pipelines: WebSockets, Voice Activity Detection, integration with LLM live APIs (Gemini Live, Azure OpenAI) • RAG systems with pgvector and embeddings • Frontend in React/TypeScript (Vite, Tailwind, TanStack Query) • DevOps & operations · Container infrastructure with Docker/Docker Compose, CI/CD pipelines • Operation of PostgreSQL, Redis, Celery, Centrifugo (WebSocket server) • Deployment, monitoring and scaling of our dev, staging and production environments • Telephony infrastructure (Twilio, SIP)
• Solid experience with Python in backend environments (ideally Django/FastAPI) • Practical experience with Docker and Linux-based deployments • Interest in or experience with LLMs and AI engineering: prompt design, function calling, RAG, real-time/audio APIs • Familiarity with modern development workflows: Git, code reviews, CI/CD, testing (pytest), AI-assisted development • Independent, structured way of working — important in a remote setup • German and English, both written and spoken • Nice to have: React/TypeScript, PostgreSQL tuning, VoIP/SIP knowledge, experience with multi-tenant SaaS, Stripe integrations
• 100% remote — work where you’re most productive. No core hours: attend dailies and scheduled meetings, and otherwise structure your day completely flexibly • 30 days of vacation • Equipment provided — you’ll receive a complete home office setup • A technically challenging product at the cutting edge: real-time AI meets telecommunications • Opportunity to shape a newly forming team — your ideas will directly influence architecture, tooling and processes • Modern tech stack without legacy baggage
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