Partner Team Lead – LATAM

🕒 April 22

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WATI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

WATI is a company that provides a communication platform leveraging the WhatsApp Business API to enhance marketing, sales, service, and customer support automation. By integrating various functionalities such as chatbots and analytics, WATI assists businesses in scaling customer interactions efficiently. Its services include managing conversations, providing personalized content, and connecting businesses with their audience through WhatsApp, Facebook, and Instagram, making it a robust solution for companies aiming to improve customer engagement and operational efficiency across digital channels.

📋 Description

• Develop and localize Wati’s partner strategy for LATAM, ensuring strong alignment with global frameworks • Build scalable processes for partner acquisition, onboarding, enablement, and performance management • Define and implement KPIs, reporting structure, and partner segmentation (IPP) • Establish a structured partner lifecycle model, from recruitment to activation and growth • Lead and develop the current partner team (hunter + farmer roles) • Build team rituals, performance tracking, and accountability frameworks • Coach and support the team to improve execution, productivity, and results • Collaborate cross-functionally with Sales, Marketing, CS, and Product teams • Own partner acquisition operation for Mexico and Latam (spanish speaking countries) • Personally drive high-value partnerships, especially in key markets • Build and manage a strong pipeline of agencies, resellers, and solution partners • Identify and engage partners aligned with our Ideal Partner Profile (IPP) • Drive partner activation, engagement, and revenue contribution • Establish scalable models for partner enablement and co-selling • Monitor partner performance and implement actions to increase productivity • Build long-term relationships with strategic partners • Act as the main point of contact between LATAM and the global partnerships team • Adapt global initiatives, tools, and programs to local market needs • Provide structured feedback and insights from LATAM to influence global strategy

🎯 Requirements

• 5+ years of experience in Partnerships, Business Development, or Channel Sales within SaaS • Proven experience in building and scaling partner programs • Strong commercial mindset, with ability to drive revenue through partnerships • Experience managing or mentoring teams • Hands-on profile, comfortable balancing strategy and execution • Experience working with:Marketing agencies,CRM implementers,SaaS resellers or solution partners,Automation / MarTech ecosystems • Strong understanding of LATAM markets, especially Mexico • Excellent communication and stakeholder management skills • Fluent in Spanish and English (Portuguese is a strong plus)