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🕒 June 3

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WBS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

A WBS é uma empresa baiana, fundada em julho de 1998, por quatro ex-funcionários da Promon Engenharia - o engenheiro mecânico Alberto Carvalho, o químico industrial Rivaldo Bôto, o engenheiro civil Rubens Frahia Bustani e o administrador de empresas André Luiz Perrone de Oliveira.

📋 Description

• Point of contact for diverse user groups and a wide range of IT topics • Receive, process and resolve incoming support requests and tickets • Classify and prioritize support requests for efficient handling • Ensure the fastest possible restoration of PC workstation functionality • Provide competent support and advice to users on IT-related questions and challenges • Perform troubleshooting and systematic fault analysis • Carefully document all actions taken and support activities

🎯 Requirements

• Solid and broad IT knowledge • Good hardware and software skills • Independent, structured and solution-oriented working style • Fast learning ability • Strong communication skills • Very good German language skills, spoken and written • Experience working with ticketing systems (e.g., OTOBO or Matrix42) • Successfully completed training as an IT specialist (Fachinformatiker) or equivalent qualification • Strong service orientation

🏖️ Benefits

• Career development • Flexible working hours