Strategic Account Manager – Healthcare

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🕒 April 19

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Walker Bowen Talent Partners

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2019

🤝 B2B

🎯 Recruiter

B2B • Recruitment • Human Resources

Walker Bowen Talent Partners is a growth talent advisory firm specializing in enhancing startups and high-growth companies by providing them with dynamic teams of high performers and leaders. They offer a range of services including experienced recruitment, fractional executives, human resources, marketing, and organizational development, tailored to support companies in navigating unique challenges and achieving success. Their partnership approach emphasizes building strong relationships to implement effective strategies that foster innovation, integrity, and collaboration.

📋 Description

• Serve as the primary client liaison and strategic thought partner for assigned accounts, building trusted relationships • Lead data-driven conversations with clients to enhance membership services and overall performance • Identify and drive expansion opportunities within the embedded account base in partnership with Sales • Lead expansion implementations in coordination with Strategic Accounts leadership • Partner with Operations to define, implement, and monitor performance measures and operational goals • Proactively identify, address, and resolve operational and account-related issues • Provide performance insights and growth recommendations to internal leadership • Support contract management, including renewals and new agreements, ensuring alignment with operational feasibility • Facilitate contract implementation, training, and compliance requirements • Lead development of operational procedures and project management initiatives tied to client contracts.

🎯 Requirements

• Bachelor’s degree or equivalent experience • 3+ years of experience in Customer Success or Account Management within healthcare, B2B SaaS, or enterprise technology • Experience managing accounts with an Annual Contract Value (ACV) of $500K or greater • Strong written and verbal communication skills • Analytical mindset with ability to interpret data and drive insights • Ability to manage multiple stakeholders and build consensus across teams • Strong organizational and project management skills • Experience in consulting or solutions architecture (preferred) • Experience with HubSpot or other CRM platforms (preferred) • Experience working in fast-paced, high-growth environments (preferred).

🏖️ Benefits

• Career growth and development opportunities in a mission-driven organization; • Competitive salary, annual bonus opportunities, and equity options; • Remote with flexible hours; • Comprehensive medical, dental, and vision insurance; • 401(k) with company match; • Generous PTO, paid company holidays, and paid parental leave.