Customer Service Agent

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🕒 March 29

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RAISE THE SCORE

51 - 200 employees

Founded 2004

👥 B2C

📡 Telecommunications

B2C • Customer Service • Telecommunications

RAISE THE SCORE is an innovative company providing opportunities for independent contractors to excel in customer service from the comfort of their homes. The company empowers its team members by offering flexibility and autonomy in their work schedules and assignments, allowing them to choose client opportunities across various industries including healthcare, home improvement, and entertainment. As an independent contractor, team members manage their own business-related activities while delivering exceptional service to clients and their customers.

📋 Description

• Serve as the primary point of contact for customers, delivering timely and professional support across phone, chat, and email channels • Handle customer inquiries, troubleshooting issues, and resolving concerns efficiently and professionally • Build positive, lasting relationships with customers on behalf of our clients • Maintain accurate records and adhering to client-specific processes and guidelines • Participate in ongoing training and coaching to continuously develop your skills

🎯 Requirements

• Strong verbal and written communication skills • The ability to work independently in a remote environment with minimal supervision • A reliable computer, stable internet connection, and a quiet workspace • Prior customer service experience is a plus, but not required — we provide training

🏖️ Benefits

• Fully remote work environment — no commute, no office • Flexible scheduling options within client availability windows • Competitive hourly pay between $13.00 and $17.00, based on client program and experience • Access to a diverse portfolio of client programs across multiple industries • Professional development through ongoing training, coaching, and performance feedback • A clear path to grow within the AltaConnect network as new opportunities become available

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