FC Operations Coordinator – Platform Services

🕒 May 27

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Spreetail

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

🏪 Marketplace

☁️ SaaS

eCommerce • Marketplace • SaaS

Spreetail is a complete ecommerce solution for brands and manufacturers of large, bulky products. They offer services in marketplace expansion, fulfillment, content creation, brand control, and marketing and advertising. Spreetail is known for being an "Oversize Accelerator," partnering with brands to increase ecommerce sales across multiple channels. Their expertise includes fast shipping, especially for big and bulky items, with strategically located fulfillment centers allowing for next-day delivery to most of the US and expanding to the UK and Germany. They work closely with manufacturers who have a strong online sales history to develop customized growth strategies, taking advantage of market trends and insights. Spreetail also manages content optimization for product listings and handles advertising campaigns to bolster brand visibility. They are a leading seller on platforms like Amazon, Walmart, and Target+.

📋 Description

• Own daily coordination and follow-through across all FC Problem Solver tasks by ensuring every item has clear ownership, visibility, timelines, and resolution status. • Manage and maintain the intake and ticketing workflow by prioritizing incoming requests, routing work appropriately, and ensuring no items remain unresolved without documented action plans. • Track, verify, and close operational tasks accurately while proactively escalating blockers, risks, or stalled work with the context needed for leadership action. • Build and maintain reporting that provides clear visibility into open work, resolution timelines, recurring issues, and overall FC Problem Solver performance. • Partner cross-functionally with SMEs, Account Managers, and FC leadership to deliver timely communication, operational updates, and proactive escalation support that protects brand and fulfillment operations.

🎯 Requirements

• Demonstrated experience managing task tracking, work queues, or project coordination within a fast-paced operational environment. • Proficiency with workflow and task management tools such as Process Street, ticketing systems, or similar operational platforms. • Strong written communication skills with the ability to provide clear, concise status updates and reporting across multiple stakeholders. • Ability to manage and prioritize a high-volume queue of operational tasks while maintaining urgency, accuracy, and follow-through. • Experience supporting e-commerce, fulfillment center, or 3PL operations, with proficiency in Excel or Google Sheets and familiarity with reporting tools, WMS platforms, or AI-assisted operational workflows preferred.