Intake Specialist – MLT

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $9.6k - $14.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Intake Specialist

👻 Ghost score 17%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WeAssist.io

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WeAssist. io is a company that provides businesses with the opportunity to outsource a variety of tasks to skilled virtual assistants, allowing companies to focus on high-value activities. They specialize in enhancing business productivity by offering services like lead generation on various platforms, inbox and calendar management, expense and invoice handling, social media strategy, research, data entry, and more. WeAssist. io aims to help entrepreneurs and businesses "buy back" their time and increase operational efficiency by taking low-value tasks off their hands.

📋 Description

• Answer incoming calls through the LinkedPhone app • Handle typically fewer than 10 calls per day • Capture caller names, phone numbers, emails, project locations, and project details • Text prospects, answer basic questions, and receive job-site photos using LinkedPhone SMS • Monitor voicemails and call recordings and promptly follow up on missed calls • Manage Facebook and Instagram messages through Meta Business Suite • Monitor website form submissions in House Call Pro and convert them into estimate files • Enter social media lead details into House Call Pro • Respond to new messages and leads within the first 15 minutes during business hours • Follow escalation workflows so no lead goes unanswered • Review and update after-hours AI intake logs every Monday or next business day • Qualify leads using SOPs covering travel distance, service area, and travel fees • Politely decline requests for services the company does not offer • Log all lead information accurately in House Call Pro • Notify the team in Slack when leads are entered and confirm House Call Pro notifications • Grow into preparing rough project estimates and providing budget ranges • Schedule in-person estimate appointments for the field team • Clean, organize, and audit CRM records and system data • Update SOP documentation and complete administrative micro-tasks

🎯 Requirements

• Strong phone communication with a clear, polite, engaging, and confident phone presence • Prior experience handling inbound calls and lead intake • High attention to detail and accurate data entry • Prompt written communication skills • Ability to manage calls, texts, social media messages, and CRM alerts simultaneously • Ability to follow written and video SOPs and work productively with minimal supervision • CRM experience, preferably House Call Pro or a similar CRM • Construction or concrete industry experience is a bonus but not required • Business-casual attire for meetings • Professional setup with clean background, good camera, good microphone, and strong Wi-Fi

🏖️ Benefits

• 13th Month Bonus • Permanent work-from-home / remote set-up • Health insurance • Dental insurance • Mental health insurance • Great starting salary • Growth opportunity • Performance-based raises • Prizes and bonuses • Training provided for House Call Pro • Real growth path into expanded responsibilities and financial growth • Written and video SOPs for onboarding and role development • High-trust environment with independence and no micromanagement

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