Online Wedding Coordinator

Job not on LinkedIn

đŸ”„ 55 minutes ago

đŸ‡”đŸ‡­ Philippines – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

đŸš«đŸ‘šâ€đŸŽ“ No degree required

Where this job comes from

Posted on Wedded Wonderland's careers page, not through a job board

First seen by Remote Rocketship 55 minutes ago

Logo of Wedded Wonderland

Wedded Wonderland

11 - 50 employees

Founded 2013

✈ Travel

🏹 Hospitality

📣 Marketing

Travel ‱ Hospitality ‱ Marketing

Wedded Wonderland is a global platform dedicated to destination weddings, offering brides and grooms access to elite vendors, bespoke experiences, and valuable insights into the wedding planning process. Through its community network, Wedded Wonderland connects wedding professionals worldwide, addressing common struggles faced by couples and providing inspiration for their big day. The site also features articles on wedding trends, vendor spotlights, and tips for planning unique and memorable celebrations.

📋 Description

‱ Reply to new enquiries on website chat, WhatsApp and email within agreed response times ‱ Run short discovery calls by video or phone to learn each bride's date, destination, guest count, budget, style and cultural or religious traditions ‱ Serve as the bride's go-to contact from first enquiry until she has booked what she needs, with regular check-ins ‱ Recommend venues and vendors from the Wedded Wonderland directory, including photographers, planners, stylists, florists, entertainment, and hair and makeup providers ‱ Introduce brides to vendors and follow up so introductions become conversations or bookings ‱ Suggest destination wedding and honeymoon packages when appropriate ‱ Share guides, real-wedding stories and event invitations to keep brides engaged ‱ Log every bride in the CRM with date, destination, budget, needs, vendors introduced and next step ‱ Track introductions and bookings; flag hot leads and issues to the team ‱ Collect feedback from brides and vendors and suggest gaps in the directory ‱ Write and improve saved replies, FAQs and checklists for common bride questions

🎯 Requirements

‱ 2+ years in a client-facing role such as customer service, sales, concierge, hospitality, events or bridal ‱ Excellent written and spoken English, with a warm, polished tone suited to a luxury brand ‱ Confidence on video calls and the ability to build rapport quickly with brides from different cultures ‱ Strong organisation: ability to juggle 30+ active conversations without dropping a follow-up ‱ Experience using a CRM or helpdesk ‱ Comfort with Google Workspace ‱ Reliable laptop ‱ Stable internet (25 Mbps+) ‱ Quiet place to take calls ‱ Backup power or internet option ‱ Wedding, event or destination travel experience (nice to have) ‱ Sales or lead-conversion experience with measurable results (nice to have) ‱ Knowledge of popular destinations such as Italy, Greece, Bali or Mexico (nice to have) ‱ Familiarity with WhatsApp Business, Zoho or live-chat tools (nice to have) ‱ A second language, such as Spanish, Arabic or Hindi (nice to have)

đŸ–ïž Benefits

‱ Fully remote, full-time work with a growing global wedding brand ‱ Training on the directory, vendor partners and packages

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