Strategic Account Manager

🕒 September 23, 2025

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

West Pharmaceutical Services

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1923

💊 Pharmaceuticals

⚕️ Healthcare Insurance

🧬 Biotechnology

Pharmaceuticals • Healthcare Insurance • Biotechnology

West Pharmaceutical Services is a leading provider of innovative, high-quality injectable solutions and services committed to improving health for patients worldwide. With approximately 10,000 team members across 50 sites globally, West supports its customers with the shipping of about 43 billion components and devices annually. As a trusted partner to drug developers, the company ensures the safe, effective containment and delivery of life-saving and life-enhancing medicines.

📋 Description

• Hunt and acquire new logo accounts to expand Mosaicx's market presence • Execute and manage the complete sales cycle to generate new solution sales • Develop and maintain expert-level knowledge of Mosaicx CX solutions and competitor offerings • Identify and present compelling value propositions to drive additional solution purchases • Research emerging industry trends to enhance Mosaicx's value proposition • Establish yourself as a trusted advisor with deep industry and solution expertise • Proactively manage pipeline with timely opportunity updates and monitoring • Coordinate sales operations resources to improve sales cycle efficiencies • Achieve assigned revenue quotas and growth targets

🎯 Requirements

• Bachelor's Degree in business, information technology, or related field • Equivalent professional experience may be considered • 5+ years selling SaaS solutions in customer self-service (B2C), contact centers, or related areas • Proven ability to close deals generating $500K-$1M in annual revenue • Demonstrated success negotiating and closing complex mid-market to large enterprise deals • Experience managing and growing accounts

🏖️ Benefits

• Medical, dental, vision insurance • Health savings and flexible spending accounts • Mental health and wellness program (EAP) • Paid time off including vacation, holiday and sick time • 401(k) retirement plan with company match up to 6% after one year • Tuition reimbursement & in house learning platform • Service awards. . . and much more