Sales & Support Specialist

5 hours ago

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Logo of Wing Assistant

Wing Assistant

B2B • SaaS • Productivity

Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.

501 - 1000 employees

🤝 B2B

☁️ SaaS

⚡ Productivity

💰 $2.1M Seed Round on 2022-03

📋 Description

• Conduct engaging sales demos that clearly explain Central’s AI capabilities and integrations • Manage full inbound pipeline: demo requests, follow-ups, feature updates, support tickets • Deliver technical product support and training to help customers maximize value from AI integrations • Drive customer onboarding with a mix of sales and technical assistance to ensure smooth adoption • Communicate complex AI concepts clearly and confidently to our customers • Collaborate with sales and product teams to relay customer feedback and improve experience

🎯 Requirements

• Strong communicator with an ability to explain technical product details effortlessly. • Experienced in customer success or sales solutions, ideally with an interest or background in AI. • Comfortable handling a 50/50 split between sales and technical support tasks. • Skilled at technical training and providing thorough product guidance. • A proactive problem-solver who navigates customer complexity with patience and clarity. • Previous roles as Solutions Specialist, Customer Success Manager, or Account Executive in AI or tech • Experience explaining integrations and complex software to non-technical users

🏖️ Benefits

• Remote-first culture • Work from anywhere • Competitive salary • Performance‑based bonuses • Software for Upskilling & Productivity • Paid Time Off • Health Insurance • Tech Setup: Budget for tech set up provided *after 10 months* of employment. • High autonomy, low bureaucracy • Fast-track to leadership for high performers • Direct access to founding team • High visibility, autonomy and ownership • Optional in‑person hack‑weeks in Hong Kong, India, or London • Access to best‑in‑class tooling • US HQ Opportunities: Top performers may have the opportunity to explore international roles within our US-based headquarters, including potential emigration opportunities, subject to availability and company needs, and *after at least 2 years* of employment.

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