
51 - 200 employees
Founded 2020
đź Consulting
đŚ Logistics
đŁ Marketing
Consulting ⢠Logistics ⢠Marketing
Wingman Group is an Australia & New Zealand offshore staffing and operational support provider that connects degree-qualified remote professionals (primarily in the Philippines) with businesses to handle administrative, compliance, back-office, marketing, data, and cybersecurity functions. They specialize in embedding remote teams into real estate, mortgage broking, financial services, buyers agency, and property management operations to help firms scale, improve efficiency, and reclaim time. Wingman also offers process design, recruitment, training, onboarding, and ongoing account management to ensure secure, high-performing offshore support.
đĽ 14 hours ago
đľđ Philippines â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Compliance
đť Ghost score 13%
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51 - 200 employees
Founded 2020
đź Consulting
đŚ Logistics
đŁ Marketing
Consulting ⢠Logistics ⢠Marketing
Wingman Group is an Australia & New Zealand offshore staffing and operational support provider that connects degree-qualified remote professionals (primarily in the Philippines) with businesses to handle administrative, compliance, back-office, marketing, data, and cybersecurity functions. They specialize in embedding remote teams into real estate, mortgage broking, financial services, buyers agency, and property management operations to help firms scale, improve efficiency, and reclaim time. Wingman also offers process design, recruitment, training, onboarding, and ongoing account management to ensure secure, high-performing offshore support.
⢠Review loan files before submission and/or settlement for completeness and accuracy ⢠Check applications against lender requirements and Australian mortgage compliance standards ⢠Review broker notes, client information, supporting documents, and compliance records ⢠Verify income, liabilities, expenses, assets, and other financial information ⢠Identify missing information, errors, inconsistencies, and potential compliance issues ⢠Raise issues with brokers and follow up on outstanding compliance items ⢠Conduct regular quality checks and audits on completed and in-progress loan files ⢠Ensure compliance documents, disclosures, consents, and records are completed and stored ⢠Monitor broker adherence to processes and SOPs ⢠Track errors and recurring issues and provide feedback to brokers and management ⢠Assist with process improvements and SOP updates ⢠Maintain quality and compliance reports and provide updates on findings and trends ⢠Support the team with compliance-related queries and clarify process requirements
⢠Experience in Australian mortgage broking, preferably in a QA, compliance, loan processing, or broker support role ⢠Good understanding of Australian lending and mortgage compliance requirements ⢠Strong knowledge of loan documentation and the end-to-end mortgage process ⢠High attention to detail and ability to identify errors or missing information ⢠Comfortable reviewing multiple files and working against deadlines ⢠Strong communication skills when providing feedback to brokers ⢠Experience with mortgage CRMs such as Infynity, Mercury, AOL, MyCRM, or similar is an advantage ⢠Ability to work from 7AM to 4PM MNL time, Mondays to Fridays ⢠Willingness to comply with BIR self-registration as part of the pre-employment process ⢠English proficiency test required ⢠Personality test required ⢠Device specifications, internet speed, equipment, and work setup screenshots required ⢠Video introduction and one-minute sample voice call required
⢠Work-from-home setup ⢠Full-time, permanent employment ⢠Monday-to-Friday schedule ⢠Contract under Singapore Law through Philippines Resources Pte. Ltd.
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