Bilingual Healthcare Sales, Appointment Setter

🔥 1 hour ago

🗣️🇪🇸 Spanish Required

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Answer incoming patient calls with empathy and professionalism • Screen prospective patients and provide general information about pelvic floor therapy • Convert qualified inquiries into scheduled consultations • Handle appointment scheduling, confirmations, rescheduling, and cancellation management • Fill last-minute cancellations to maximize the provider’s schedule • Follow up with existing referral partners • Schedule networking meetings with physicians and other healthcare providers • Conduct light lead generation to identify potential referral partners • Maintain and update referral tracking records • Assist with follow-up communication to strengthen referral relationships • Create educational social media graphics using client-provided topics and ideas • Schedule and publish approximately two social media posts per week • Maintain consistency across social media platforms

🎯 Requirements

• Bilingual in English and Spanish • Experience handling inbound patient calls and appointment scheduling • Sales or appointment-setting experience with a proven ability to convert inquiries into appointments • Experience conducting follow-up calls and building relationships with clients or referral sources • Experience working with U.S. healthcare • Comfortable discussing sensitive health-related topics professionally and compassionately • Experience handling patient intake or screening calls highly preferred • Clear and professional spoken and written English • Relevant work experience • Ability to provide an NBI Clearance and/or Local Police Clearance before onboarding • Availability to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client • Access to Tools & Resources • Optional Performance-Based Incentives, bonuses, or increased hours based on performance

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