Bilingual Patient Care Coordinator

🔥 0 minutes ago

🌐 Mexico, Colombia, +3 more countries – Remote

🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇳🇮 Nicaragua – Remote 🇸🇻 El Salvador – Remote 🇵🇭 Philippines – Remote

💵 $6 - $8 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 8%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Answer incoming phone calls and provide customer service to patients and families • Capture, document, and organize inbound patient inquiries • Assist with new patient intake by collecting and organizing required information • Schedule and reschedule appointments for new and existing patients • Maintain accurate patient and administrative information in the Jane EHR system • Provide backup support for insurance eligibility and benefits verification • Manage calendars and general back-end administrative responsibilities • Maintain organized records and ensure tasks are completed • Lead weekly update meetings and communicate progress, priorities, and outstanding needs • Anticipate needs, take initiative, and manage multiple responsibilities • Adapt to evolving operational needs and take on additional responsibilities • Potentially assist with referral source outreach and partnership development

🎯 Requirements

• Previous healthcare or medical office administrative experience • Extensive experience working with an Electronic Health Record (EHR) system, preferably Jane or a similar healthcare EHR platform • Strong phone-answering and customer service experience • Experience handling patient intake processes • Experience with patient scheduling and rescheduling • Knowledge or hands-on experience with insurance eligibility and benefits verification • Relevant administrative or patient-support work experience • Bilingual English/Spanish is required • Ability to speak and write English clearly and professionally • Fluency in Spanish and comfort communicating with Spanish-speaking patients and families • Must submit an NBI Clearance and/or Local Police Clearance/background check before onboarding • Availability for video meetings with the camera on when needed • Availability Monday through Friday, 10:00 AM–2:00 PM CDT • Reliable laptop or desktop computer • Stable high-speed internet connection, minimum 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives, bonuses, or increased hours based on performance