Healthcare Scheduling Coordinator

🔥 2 minutes ago

🌐 Philippines, El Salvador, +4 more countries – Remote

🇵🇭 Philippines – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇻🇪 Venezuela – Remote 🇲🇽 Mexico – Remote 🇦🇷 Argentina – Remote

💵 $10.4k - $12.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Scheduling Coordinator

👻 Ghost score 15%

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• Just posted.
• Jobs at this company usually fill in 21 days.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Manage patient appointments, cancellations, and rescheduling using Jane EHR. • Match clients with appropriate clinicians based on specialties, availability, and scheduling requirements. • Verify patient eligibility, coverage, copays, and benefits through insurance portals, including Blue Cross Blue Shield, UnitedHealthcare, Medicare, and Medicaid. • Assist with billing and coding for individual and family counseling sessions. • Collect insurance, payment, and intake information and assist patients with registration. • Ensure all required patient documentation is completed. • Handle patient inquiries, appointment requests, scheduling changes, and follow-up calls. • Maintain accurate patient records and provide daily operational assistance. • Support clinicians during counseling sessions. • Assist with onboarding new counselors by reviewing documents, tracking outstanding requirements, and maintaining onboarding checklists. • Maintain administrative records using Google Workspace. • Communicate with team members and support process improvements. • Assist with insurance authorization requirements and related follow-ups.

🎯 Requirements

• Hands-on experience with Jane EHR, particularly appointment scheduling, patient intake, and administrative workflows. • Experience in behavioral health or mental health practice operations, preferably supporting a counseling or therapy practice. • Strong knowledge of U.S. insurance verification, eligibility, benefits, copays, and insurance portals. • Working knowledge of behavioral health billing and coding, including individual and family counseling services. • Experience handling patient calls, scheduling requests, and administrative responsibilities in a healthcare setting. • Excellent spoken and written English communication skills, with the ability to communicate professionally and empathetically with patients. • Strong organizational skills, attention to detail, and ability to manage multiple responsibilities independently. • Proficiency in Google Workspace, including Google Docs, Google Sheets, Gmail, and Google Chat. • Ability to work U.S. Eastern Time hours, including evening and Saturday coverage. • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding. • Must be available to attend video meetings with camera on when required. • Reliable laptop or desktop computer. • Stable high-speed internet connection of at least 25 Mbps. • Noise-canceling headset. • Working webcam for virtual meetings. • Quiet and professional work environment.

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to internal HIPAA compliance training, cybersecurity modules, and certification. • Top 1% VA Performance Training: Proprietary training on communication, client management, productivity systems, and best practices. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by the client; paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on performance. • Reliable laptop or desktop computer, stable high-speed internet connection, noise-canceling headset, working webcam, and quiet professional work environment are required contractor resources/conditions, not stated benefits.

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