Medical Billing Specialist – Part-Time

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Winning Assistants LLC

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51 - 200 employees

At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

📋 Description

• Submit insurance claims accurately and in a timely manner. • Verify patient insurance eligibility and benefits. • Follow up on unpaid, pending, and denied insurance claims. • Manage Accounts Receivable (A/R) and reduce outstanding balances. • Contact insurance companies regarding claim status, corrections, and appeals. • Monitor billing reports and identify opportunities to improve collections. • Maintain accurate billing records and documentation. • Help ensure timely reimbursement and consistent revenue collection. • Assist with incoming phone calls during overflow periods. • Support prior authorization requests when needed. • Help with general administrative tasks during lighter billing periods.

🎯 Requirements

• Minimum 2 years of medical billing experience supporting U.S. healthcare providers. • Previous experience working remotely or as a Virtual Assistant is preferred but not required. • No medical degree or healthcare license is required. • Experience in Psychiatry or Behavioral Health is highly preferred. • Medical coding experience (CPT, ICD-10, HCPCS) is a strong advantage. • Strong knowledge of: • Medical billing and insurance claims processing • Accounts Receivable (A/R) management • Claims follow-up and denial management • Insurance eligibility and benefits verification • Familiarity with U.S. insurance payers and reimbursement processes. • Comfortable communicating directly with insurance companies to resolve billing issues. • Excellent written and verbal English communication skills. • Strong analytical, organizational, and time management skills. • Able to work independently with minimal supervision. • Detail-oriented with excellent accuracy. • Proactive, accountable, and able to take ownership of responsibilities. • Reliable and able to quickly adapt to existing workflows. • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). • Must be available to attend video meetings with camera on when required. • Computer: Reliable laptop or desktop computer. • Internet: Stable high-speed internet connection (minimum 25 Mbps). • Audio: Noise-canceling headset. • Video: Working webcam for virtual meetings. • Workspace: Quiet and professional work environment.

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.