
51 - 200 employees
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.
🔥 9 minutes ago
🇵🇭 Philippines – Remote
💵 $5 - $6 / hour
⏱ Part Time
🟡 Mid-level
🟠 Senior
✨ Scheduling Coordinator
👻 Ghost score 12%
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51 - 200 employees
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.
• Schedule occupational health appointments and maintain accurate patient schedules. • Send appointment reminders and follow up with patients to confirm attendance or complete scheduling needs. • Track pending, missed, and rescheduled appointments and outstanding patient follow-ups. • Coordinate appointment details with patients, supervisors, physicians, vendors, and internal team members. • Collect and document information following physician appointments. • Gather blood work, hearing and vision screening results, fit-to-work notes, and other occupational health records. • Follow up with physician offices and vendors to obtain missing or incomplete documentation. • Ensure patient records and occupational health documentation are complete, accurate, and properly updated. • Update Excel spreadsheets and PrognoCis EMR. • Support the transition of workflows and data from Excel to PrognoCis. • Maintain administrative records, tracking sheets, and patient documentation. • Learn client systems and identify opportunities to improve administrative workflows. • Assist with reviewing billing information, co-payments, and supporting records. • Identify billing or documentation discrepancies and coordinate corrections. • Maintain accurate financial and administrative documentation. • Communicate with supervisors, physicians, vendors, and patients regarding appointments, documentation, and outstanding requirements. • Escalate unresolved scheduling, documentation, or administrative issues when needed.
• Experience with medical scheduling, appointment coordination, patient follow-up, healthcare administration, or medical office support. • Strong experience scheduling appointments, sending reminders, tracking confirmations, and following up on unresolved scheduling needs. • Previous experience using an EMR/EHR system. • Strong proficiency with Microsoft Excel and experience maintaining detailed healthcare or administrative spreadsheets. • Strong attention to detail when handling patient schedules, medical documentation, records, and healthcare data. • Comfortable following up with patients, physician offices, supervisors, and vendors to obtain missing information. • Ability to work independently without constant supervision or repeated follow-up. • Professional and assertive communication skills. • Comfortable communicating with patients from varied backgrounds and handling direct or informal communication professionally. • Willingness and ability to learn PrognoCis EMR quickly and become highly proficient with the platform. • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). • Must be available to attend video meetings with camera on when required. • Reliable laptop or desktop computer. • Stable high-speed internet connection (minimum 25 Mbps). • Noise-canceling headset. • Working webcam for virtual meetings. • Quiet and professional work environment. • Experience with medical billing, reconciliation, accounting support, or payment tracking is preferred but not the main priority. • Familiarity with PrognoCis EMR, Opti Mantra, Microsoft Excel, Microsoft SharePoint, and Microsoft 365 / Office 365.
• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Optional contractor perks and client-approved allowances
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