Patient Support, Billing Specialist

šŸ•’ July 31

šŸ‡µšŸ‡­ Philippines – Remote

šŸ’µ $5 - $6 / hour

ā° Full Time

🟢 Junior

šŸ“Š Billing Specialist

šŸš«šŸ‘Øā€šŸŽ“ No degree required

šŸ‘» Ghost score 40%

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

šŸ’¼ Consulting

šŸ“£ Marketing

šŸ“¦ Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

šŸ“‹ Description

• Answer inbound and outbound patient calls, emails, and text messages • Schedule, reschedule, and confirm routine and urgent appointments • Assist patients with telehealth appointments and virtual care coordination • Update and maintain accurate patient records in the EMR • Verify insurance eligibility, benefits, and coverage • Process and submit medical claims • Follow up on claim status and basic billing concerns • Assist with medical coding and review records for billing accuracy • Coordinate communication between patients, providers, and administrative teams • Provide general medical administrative and provider support • Maintain patient confidentiality and follow HIPAA requirements

šŸŽÆ Requirements

• At least 1 year of experience in a medical or healthcare setting is required • Experience with patient calls, scheduling, and medical reception • Hands-on experience with insurance verification and claims processing • Experience with medical billing and/or medical coding • Familiarity with CPT, ICD-10, and medical terminology is preferred • Strong written and spoken English communication skills • Proficient in Microsoft Office and Google Workspace • Comfortable learning proprietary EMR systems, including OrthoLive Proprietary EMR • Comfortable working overnight and participating in virtual video conference rooms • Able to multitask and work independently in a fast-paced environment • Must speak and write English clearly and professionally • Must have relevant work experience • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment

šŸ–ļø Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional performance-based incentives, bonuses, or increased hours based on performance

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