Medical Virtual Assistant

🔥 15 minutes ago

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Winning Assistants LLC

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51 - 200 employees

At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

📋 Description

• Conduct end-of-day pill calculations by reviewing PDMP records, verifying prescription fill history, and tracking patient medication balances. • Handle incoming nurse line calls, document patient interactions, answer basic patient inquiries, and escalate clinical concerns when appropriate. • Process prescription prior authorizations and coordinate with insurance companies regarding medication approvals. • Assist with prescription preloading in the prescribing software. • Support basic chart preparation by copying and updating previous patient notes. • Update and maintain patient records within the EHR system. • Perform other administrative and clerical support tasks as needed. • Assist with patient follow-ups and support daily office workflow management. • Maintain accurate documentation and ensure compliance with clinic procedures. • Coordinate with providers and staff to support daily clinical operations.

🎯 Requirements

• Healthcare, nursing, medical assistant, or other relevant clinical experience required. • Nursing background or experience preferred. • Familiarity with medical terminology and healthcare workflows. • Experience using EHR/EMR systems; experience with eClinicalWorks (ECW) is highly preferred. • Experience working in a medical practice, clinic, or healthcare environment is preferred. • Must be proficient in speaking and writing English very clearly. • Must have relevant work experience. • Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]. • Must be available for video meetings with your camera on (when needed).

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.