Fraud Operations Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇲🇾 Malaysia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wirex

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💳 Fintech

🌐 Web 3

🏦 Banking

💰 Series B on 2021-12

Fintech • Web 3 • Banking

Wirex is a financial technology company that provides a range of services for managing cryptocurrencies and traditional financial assets. Established in 2014, Wirex has supported over 6 million customers worldwide and processed transactions exceeding $20 billion. It offers products such as the Wirex card, which allows users to earn up to 8% Cryptoback™ rewards on transactions, and X-Accounts, which offer up to 16% interest on certain currencies. Wirex's platform supports various digital assets and stablecoins, providing a secure and simple way to earn, trade, and manage money in the Web3 ecosystem. Additionally, Wirex provides a free and instant cross-chain bridge for stablecoins and crypto and offers the unique capability to borrow stablecoins starting at 0% APR. The company is committed to pioneering global payment innovations and offers a robust infrastructure for digital asset management, catering to both individual and institutional needs.

📋 Description

• Proactively identify, prevent, and mitigate fraudulent activities, chargebacks, and other financial crimes. • Review suspicious or system-generated transaction alerts and make decisions based on fraud rules and guidelines. • Monitor real-time transaction queues to identify high-risk activity and emerging fraud trends. • Analyse customer behaviour and transaction patterns to detect anomalies. • Identify CNP fraud, hacked accounts, third-party fraud, and friendly fraud. • Work with rule-based fraud engines, including rule structuring, testing, and A/B testing. • Support data discovery and reporting for fraud KPIs and operational performance. • Prepare and submit Suspicious Activity Reports (SARs) where required. • Analyse key fraud risks and recommend improvements to reduce fraud exposure. • Recommend system, analytics, and operational improvements. • Contribute to projects improving fraud detection and operational efficiency. • Safeguard the organisation’s financial interests and maintain customer and stakeholder trust.

🎯 Requirements

• Minimum 3 years experience in fraud or financial crime within banking or fintech. • Experience investigating fraud such as investment scams or APP fraud (advantageous). • Strong analytical and investigative skills with high attention to detail. • Understanding of crypto, online payments processing and payment platforms. • Strong technical skills including Excel, SQL, Microsoft Office and PowerPoint. • Ability to work in high-volume, fast-paced environments. • Ability to translate complex data analysis into clear insights and recommendations. • Experience with fraud tools such as Checkout, Chainalysis or similar platforms (beneficial). • Experience in statistical analysis (advantageous). • Chargeback investigation experience (advantageous). • Fluency in spoken and written English. • Resumes must be submitted in English. • Willingness and ability to work a rostered five days on, two days off schedule, including permanent weekend working.

🏖️ Benefits

• Generous annual leave plus public holidays. • Paid charity day. • Flexible working hours and remote working. • Company-provided equipment. • Annual training and development budget. • Opportunity to grow your career within an innovative fintech.