WNS
10,000+ employees
Founded 1996
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
Senior Group Manager – Operations
🕒 May 23
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WNS
10,000+ employees
Founded 1996
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
📋 Description
• Oversee an indirect team of approximately 50 full-time employees • Managing staff, including all HR-related matters across the employee lifecycle • Ensuring governance, control, and SLA performance for transaction accuracy, quality, and timeliness • Supervising financial activities, including monthly, interim, and year-end closures • Driving cost efficiencies, improved working capital, and cash flow management • Functioning as the end-to-end finance and accounting delivery partner • Continuously reviewing operations to ensure process maturity • Preparing and presenting monthly and executive change management business reviews on operational performance • Identifying new business opportunities and revenue streams • Managing contracts to ensure compliance, mitigate risks, and optimise vendor relationships • Leading best practice adoption, process optimisation, and efficiency enhancements through insight analytics • Implementing robotic process automation to enable teams to focus on higher-value tasks
🎯 Requirements
• Post Matric qualification in Finance/Accounting will be advantage • 10-15 years Finance & Accounting experience within BPO environment at campaign level
🏖️ Benefits
• Employees can work remotely
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