Senior HCM Functional Consultant – Workday Success Plans

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WillHire

WebsiteLinkedInAll Job Openings

51 - 200 employees

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📋 Description

• Help customers overcome HR technology challenges and feel rewarded by driving high levels of customer satisfaction. • Confidently and consistently provide excellent customer service. • Engage customers to quickly understand business requirements. • Share their broad experience with industry practices. • Adapt and succeed independently in challenging situations. • Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions. • Support multiple customers concurrently on short duration projects. • Help customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. • Conduct research to ensure understanding of customer questions and related Workday concepts. • Deliver small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks. • Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements. • Clearly and effectively communicate responses and value to customers. • Partner with an Engagement Manager to deliver various services including Feature Adoption Workshops and Health Checks. • Facilitate group customer sharing discussions.

🎯 Requirements

• 5+ years of Human Capital Management software support or consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience • 5+ years of experience with HCM systems including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards • 5+ years of experience with the following product areas: Core HCM, Security, Compensation • 5+ years of Workday Consulting experience or experience as a Workday SME • Demonstrates a solid grasp of HR related systems and processes. • Able to gain a detailed understanding of Workday concepts and new feature releases in Core HCM, areas of expertise and cross application features. • Certified or ability to certify in Workday HCM products and to effectively deploy the solutions • Experience with influencing, interacting and collaborating with senior leaders, internally and externally • Capable of leading and influencing design meetings toward an effective and collaborative outcome • Ability to deliver and get results while managing to a project plan • Excellent verbal and written communication skills • Experience with global implementations is preferred • The ability to work on multiple engagements simultaneously • Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making • Bachelor’s degree or related experience required • Ability to travel up to 10%

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off