RCM Specialist, Certified Professional Coder – CPC

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Workit Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

👥 B2C

💰 $262.3k Grant - Workit Health on 2025-01

Healthcare • B2C

Workit Health is a 100% online addiction treatment provider that delivers evidence-based care through a mobile app and telehealth visits with licensed clinicians (physician assistants and nurse practitioners). The company offers medication for addiction treatment (MAT) — including FDA-approved medications like buprenorphine/Suboxone for opioid use disorder and naltrexone for alcohol use disorder — plus programs for kratom/7‑OH dependence and support for co-occurring conditions (anxiety, depression, insomnia, hepatitis C, PrEP). Workit emphasizes rapid access (most members start care within days), lower out-of-pocket costs with insurance, harm-reduction-first clinical care, ongoing messaging and recovery groups, and publishes outcomes through its Workit Labs research team.

📋 Description

• Proficient in medical software, insurance websites, and EHR systems (Elation or Candid preferred) • Verify patient eligibility and benefits including coordination of benefits • Identify and resolve claims processing issues, including pre-submission errors, and generate appeals or reprocess claims as needed • Communicate effectively with patients, physicians, management, staff, and third-party representatives • Contact insurance payers for eligibility, claims resolution, and authorization requests • Submit medical records to insurance when needed • Review and audit patient accounts for accuracy • Maintain compliance with professional standards, company policies, and federal, state, and HIPAA regulations • Manage a high volume of claims, calls, chats, and tasks while meeting productivity and quality standards • Respond promptly to all calls, chats, and voicemails during business hours • Maintains positive and optimistic attitude • Ensure timely completion of daily tasks • All other duties as assigned

🎯 Requirements

• 1-2 years previous Medical Billing experience • Certified Professional Coder or Biller (CPC / CPB) required • Payment Posting is a plus but not required • Must be able to work independently and rely on personal knowledge/experience for problem-solving. • Must have experience with MS Word and Google Sheets or MS Excel • Must be detail-oriented and have excellent organizational and time management skills • Candidates must excel at providing a high level of customer service and be able to work in a team environment • Requires strong analytical skills and attention to detail, including writing and verbal communication skills and a professional positive attitude

🏖️ Benefits

• Fully remote work • 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) • 11 paid holidays • Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs • 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) • 401k + 4% matching • Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA) • Health Savings Accounts (HSA) • Employee assistance program, complete with financial coaching and counseling sessions • Professional development allowance for Providers and Behavioral Health team • Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally • Vibrant, democratized culture with clubs and multiple ERG groups • Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations