Workplace Options
B2B • Wellness • HR Tech
Workplace Options is the world’s largest privately owned and independent provider of integrated employee wellbeing solutions. They specialize in offering holistic support strategies for organizations focused on enhancing employee wellness, mental health, and productivity through various services including emotional support, organizational effectiveness consulting, and digital solutions tailored to individual needs. With a global reach covering over 200 countries, they are committed to driving positive outcomes for employees and organizations alike.
Intakes Consultant
Job not on LinkedIn
November 4
Workplace Options
B2B • Wellness • HR Tech
Workplace Options is the world’s largest privately owned and independent provider of integrated employee wellbeing solutions. They specialize in offering holistic support strategies for organizations focused on enhancing employee wellness, mental health, and productivity through various services including emotional support, organizational effectiveness consulting, and digital solutions tailored to individual needs. With a global reach covering over 200 countries, they are committed to driving positive outcomes for employees and organizations alike.
📋 Description
• Assess the needs of employees through targeted questioning • Gather personal information and details about the individual requiring care • Provide clear explanations of the issues and needs • Obtain desired geographic locations for referral searches and any personalized criteria • Deliver high quality customer service through written and verbal interactions with our clients and providers • Perform quality assurance callbacks to our clients • Ensure high-quality work in all aspects of the position, including accurate data entries with proper spelling and grammar • Any additional tasks pertinent to the position, as deemed appropriate by management
🎯 Requirements
• Bachelor's or Associate's Degree • Strong written and spoken communication skills • Excellent customer service skills providing the caller with friendly, enthusiastic, and empathetic service • Proficient in conflict resolution skills • Ability to organize and prioritize effectively • Outstanding organizational, relationship-building and interpersonal communication skills
🏖️ Benefits
• Full benefits package • Paid time off • 401k match • Training/tuition reimbursement • Gym reimbursement • Wellness rewards • Access to EAP benefits and all WPO services • Mentorship Program • Employee exchange program • Comprehensive training provided for this position
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