Partnership Operations Analyst

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Workstreet

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🔒 Cybersecurity

📋 Compliance

🤝 B2B

Cybersecurity • Compliance • B2B

Workstreet is a managed security and compliance services provider that helps businesses automate and modernize their security programs. With expertise in compliance frameworks including SOC 2, ISO 27001, HIPAA, and GDPR, Workstreet supports companies in achieving their security and compliance outcomes efficiently. Their services include acting as a virtual Chief Information Security Officer (vCISO), full-scale penetration testing, and vendor risk management, aiming to streamline security processes while allowing businesses to focus on growth.

📋 Description

• Direct partner contract creation and management, using approved templates and commercial pricing guidelines to compile 20–30 highly accurate customer agreements daily. • Own the post-execution contract lifecycle, systematically downloading, organizing, and archiving signed legal agreements within secure Google Drive repositories. • Execute high-velocity deal closure workflows within HubSpot and Airtable, ensuring all required operational fields are populated and validated. • Maintain complete system data integrity across integrated platforms, including HubSpot, StreetSmart, Airtable, and active partner networks. • Drive strict processing turnaround SLAs, managing 10–15 new deals daily, processing standard contract requests within 2 business hours, and routing sprint deals end-to-end within 15 minutes. • Deliver targeted technical platform support, guiding customer administrators through platform onboarding, framework selections, and company size configurations. • Administer tenant user access permissions, managing administrative configurations and initiating user invitations inside Vanta platform instances. • Perform systematic database audits and data hygiene checks, conducting weekly reviews to prevent duplicate records and isolate unassociated company contacts.

🎯 Requirements

• Proven customer operations coordinator – Bring 2+ years of dedicated experience in customer operations, deal desk administration, or a technical support environment. • Proficient HubSpot CRM operator – Highly comfortable navigating pipeline architectures, updating custom deal properties, and maintaining clean CRM records. • Hands-on Vanta platform specialist – Direct, practical experience managing configurations, tenant onboarding, framework mapping, and user permissions within the Vanta ecosystem (required). • Advanced data and asset manager – Exceptionally skilled in leveraging Google Workspace tools (Docs, Sheets, Drive) to structure, audit, and secure critical business documentation. • Uncompromising quality guardian – Exceptional attention to detail with an unyielding commitment to maintaining a 98%+ data accuracy rate across multiple disparate platforms. • Commercial contract navigator – Fluent in GTM terminology, SaaS business models, subscription lifecycles, and standard sales contract structures. • Autonomous remote performer – Highly disciplined, self-directed professional who thrives with minimal oversight, managing competing priorities in a fast-paced startup environment. • Elite collaborative communicator – Confident written and verbal English communication skills, with a proven ability to translate operational processes into clear updates for sales teams and customers.

🏖️ Benefits

• Career Development: Clear path with mentorship and training opportunities. • Role-Related Training: Reimbursement for the successful completion of approved training and certification courses relevant to your current role. • Competitive Compensation: A competitive base salary with regular performance reviews linked to merit-based appraisals and bonus opportunities. • Growth Opportunity: Early-stage company with significant room for career advancement. • Remote-First Culture: Flexibility to work from anywhere while collaborating with a global team.