AI Automation, Workflow Analyst

🕒 5 days ago

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WorldVia

WebsiteLinkedInAll Job Openings

51 - 200 employees

Travel

WorldVia is a company that offers expert travel advisory services, helping customers plan and execute perfect vacations tailored to their individual preferences. With a network of over 2,000 experienced travel advisors, WorldVia specializes in providing guidance on various types of travel including all-inclusive resorts, ocean cruises, and river cruises. The company also offers travel guides and articles covering trending destinations like Australia, Colombia, and France, as well as insider travel tips and deals via subscription. Their expert advisors ensure thoughtfully curated travel experiences, focusing on convenience, personal preferences, and budget considerations.

📋 Description

• Analyze and map existing business processes to identify inefficiencies and automation opportunities • Evaluate, recommend, and implement AI tools and automation platforms to improve workflows • Partner with business stakeholders to gather requirements and translate them into AI-driven solutions • Design and document end-to-end workflows, including process diagrams and automation logic • Support deployment and integration of AI tools across teams (e.g., sales, operations, customer support) • Monitor performance of implemented solutions and continuously optimize for efficiency and scalability • Develop best practices for AI usage, prompt design, and workflow standardization • Collaborate with technical teams to ensure successful implementation and adoption • Stay current on emerging AI tools, automation platforms, and industry trends

🎯 Requirements

• 3+ years in business analysis, process improvement, operations, or a similar role where you shipped real solutions • Hands-on experience with AI tools and automation platforms (not just "familiar with" — you've actually built and shipped things with them) • Strong process mapping and systems thinking — you can see how a change in one workflow affects three others • Experience deploying automation in a business environment where non-technical people had to use it • Clear communication skills — you'll work with engineers, operations leads, and executives, often in the same conversation • Familiarity with data analysis, reporting, and performance tracking • Ability to read, write, and communicate effectively in English at a level necessary to perform the essential functions of the role • **Preferred (not required):** • Experience in travel, hospitality, or service-based industries • Exposure to APIs, integrations, or light technical implementation • Experience with prompt engineering or AI workflow design • Background in consulting, operations strategy, or digital transformation • Experience with CRM platforms (HubSpot, Salesforce) or low-code/no-code tools

🏖️ Benefits

• Employer-Sponsored Medical and Dental Insurance with Employee Contribution • Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance) • Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance) • 401k with up to 4% Company Match • Paid Time Off + Company Holidays • Additional Time Off for Your Birthday and Work Anniversary • Discount Travel Program