Clinical Payments Associate

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

👻 Ghost score 10%

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Logo of Worldwide Clinical Trials

Worldwide Clinical Trials

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Worldwide Clinical Trials is a global contract research organization (CRO) that provides comprehensive clinical trial services. They specialize in supporting studies across diverse therapeutic areas such as oncology, cardiology, and rare diseases. With over 30 years of experience, Worldwide Clinical Trials emphasizes personalized support and customized solutions throughout the entire lifecycle of drug development. Their services include clinical monitoring, data management, patient recruitment, and regulatory consulting, ensuring precision and tailored attention for each clinical trial.

📋 Description

• Monitor and triage incoming Jira tickets, assigning them to appropriate team members • Monitor and triage incoming emails, assigning them to appropriate team members • Respond to general payment-related queries from sites, sponsors, and internal teams • Prepare and distribute remittance documentation and payment confirmations • Maintain accurate records of ticket assignments, communications, and resolutions • Update trackers and organise documentation • Support system migration and study reconciliation activities • Collect, validate, and organise study documentation • Track progress, outstanding items, and stakeholder responses during migration activities • Escalate issues, gaps, or discrepancies to senior team members • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Life Sciences, Business, Finance, or a related field • No prior industry experience required; internships or administrative experience are an advantage • Demonstrated interest in clinical research, healthcare, or financial operations • Strong written and verbal communication skills in English • Excellent attention to detail and organisational skills • Ability to manage multiple tasks and prioritise effectively • Proficiency in Microsoft Office (Excel, Outlook, Word) • Familiarity with Jira or other ticketing systems is an advantage • Team-oriented with a proactive and solution-focused mindset

🏖️ Benefits

• Equal employment opportunities • Diverse and inclusive work environment • Supportive and collaborative teams • Accessible leadership • Employee development and opportunity to succeed

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