
11 - 50 employees
Founded 2014
📚 Education
🤝 B2B
Education • B2B
<XDi - Experience Design Institut GmbH> is a professional continuing education institute that offers instructor-led and guided e‑learning bootcamps, live seminars, and corporate in‑house training focused on digital product and service design, user experience (UX), product management, digital marketing, data science and AI. It helps employers, jobseekers and career changers through certified programs, mentoring, career services and government-funded options (e. g. , Bildungsgutschein), and supports companies with training, coaching and consulting for digital transformation.
🔥 19 minutes ago
🗣️🇩🇪 German Required
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11 - 50 employees
Founded 2014
📚 Education
🤝 B2B
Education • B2B
<XDi - Experience Design Institut GmbH> is a professional continuing education institute that offers instructor-led and guided e‑learning bootcamps, live seminars, and corporate in‑house training focused on digital product and service design, user experience (UX), product management, digital marketing, data science and AI. It helps employers, jobseekers and career changers through certified programs, mentoring, career services and government-funded options (e. g. , Bildungsgutschein), and supports companies with training, coaching and consulting for digital transformation.
• Advise prospective and current participants on funding options and suitable training programs • Actively engage with and follow up prospective participants to encourage course registrations and ensure high enrollment levels for our training offerings • Communicate with prospects, participants and instructors by phone and email in German and English • Maintain, manage and update participant-, funding- and billing-related data • Independently plan and implement selected projects to improve customer communications and increase the visibility of our training offerings • Handle administrative coordination of online and on‑campus seminars, ensuring smooth operations
• Completed commercial vocational training or an equivalent qualification, supplemented by relevant professional experience in customer-facing roles • Experience building and maintaining sustainable customer relationships and a solid understanding of customer-focused advisory and sales processes • Structured working style with the ability to prioritize tasks independently and maintain a strong service- and result-orientation even when handling multiple concurrent demands • Strong communication skills and experience conducting consultative conversations with prospects or customers through to closing • Confident use of digital work environments and experience working in fully remote teams • Openness to digital tools and new technologies, in particular practical use of AI-supported applications in day-to-day work • Business-fluent German and English, both written and spoken
• 100% remote: Work from anywhere with flexible hours and a genuine work–life balance • A motivated, collegial team that warmly welcomes you and celebrates successes together • Flat hierarchies, direct communication and a respectful, peer-level working culture • Meaningful work: Actively contribute to supporting people's professional development • Room for your ideas: Contribute, shape processes and drive innovation • Individual training opportunities, including educational leave and access to digital learning platforms • Modern equipment (e.g., MacBook) and working with the latest digital tools
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