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Account Manager

Job not on LinkedIn

🔥 3 minutes ago

🇭🇰 Hong Kong – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🗣️🇨🇳 Chinese Required

Where this job comes from

Posted on Yellow Card App's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Yellow Card App

Yellow Card App

51 - 200 employees

💳 Fintech

💸 Finance

💰 $40M Series B on 2022-09

Fintech • Payments • Finance

Yellow Card App is a pan-African fintech company operating in 20 countries. It is the largest and first licensed Stablecoin on-ramp/off-ramp on the African continent, offering secure and cost-effective solutions for businesses to buy and sell Stablecoins like USDT, USDC, and PYUSD using local currency. The platform facilitates borderless transactions and business payments through their Payments API and Widget, targeting businesses of all sizes. Yellow Card ensures secure and seamless financial operations across Africa with an emphasis on digital assets and mobile money integration.

📋 Description

• Own the post-sale relationship with a portfolio of B2B clients across multiple industries, including enterprise clients • Execute revenue and growth strategies for accounts, including cross-selling and upselling fiat, stablecoin, and conversion products • Collaborate with sales, product, trading, and other divisions to generate revenue and build products and services aligned with customer demand • Identify and map customers, including companies or groups, decision makers, and key points of contact • Run regular account reviews to track account health and identify retention risks early • Work with the Salesforce lead to establish account management processes and procedures • Maintain accurate client records and activity in Salesforce • Help establish account management as a function within Yellow Card’s commercial business unit

🎯 Requirements

• At least 8 years of B2B account management experience, ideally in financial services or a related sector • Experience managing enterprise clients, including the ability to explain which enterprise clients were managed and how • Experience selling fiat, stablecoin, and conversion products • Hands-on Salesforce experience; Salesforce is essential to the role • Strong English communication skills, written and spoken • For the Asia Pacific role based in Hong Kong: native Mandarin • Experience with payments or fintech companies is nice to have • Experience with cross-border payments, digital assets, or emerging markets is nice to have • Experience setting up account management processes in a growing business is nice to have

🏖️ Benefits

• Competitive compensation • Meaningful health coverage • Stock option plan for all full-time employees • Access to learning and development resources, support, and autonomy • Fully remote work environment • Mental health support services • Opportunity to work with a global, multicultural, and collaborative team • Opportunity to contribute to global FinTech and stablecoin accessibility • Virtual hiring process designed to be fast, fair, and respectful of candidates’ time

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