Tech Product Manager – AI Chatbot

🔥 6 minutes ago

🗣️🇩🇪 German Required

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Logo of YOUNA | Ersthilfe bei Rassismus

YOUNA | Ersthilfe bei Rassismus

1 - 10 employees

Founded 2021

🤖 Artificial Intelligence

🌍 Social Impact

🤝 Non-profit

Artificial Intelligence • Social Impact • Non-profit

YOUNA | Ersthilfe bei Rassismus is ein BIPoC-geführtes Social‑Tech-Unternehmen, das Menschen nach rassistischen Erfahrungen digitale Ersthilfe bietet. Über einen spezialisierten, multi‑agenten KI‑Chatbot liefert YOUNA sensible, geprüfte Informationen, emotionale Entlastung, Formulierungshilfen, rechtliche Orientierung und Kontakte zu Beratungsstellen, bleibt anonym und unabhängig und richtet sich sowohl an Betroffene als auch an Verbündete, Organisationen und Bildungseinrichtungen.

📋 Description

• AI product development: advance LLM/RAG and multi-agent flows (orchestration, tooling, guardrails, evaluation) • Compliance & security: ensure GDPR/EU AI Act compliance, apply privacy-by-design, and establish safety policies and evaluation • Product strategy & roadmap: refine product vision, define objectives, set priorities, and maintain the backlog • Discovery & UX: research, hypothesis generation, prototyping, A/B experiments, and validation • Langfuse ownership: set up datasets, scoring and evaluation workflows; build dashboards and alerting for quality, safety, and performance • Delivery: drive incremental improvements • Data & quality: enrich knowledge/vector stores, implement monitoring and feedback loops, reduce hallucinations and bias • Measurability: define metrics (e.g., task success, latency, safety triggers) and operationalize them in dashboards and experiment analyses

🎯 Requirements

• Minimum 3 years of product management experience in a tech environment (AI/ML products a plus) • Confident prioritization and roadmapping skills • Hands-on experience in discovery (interviews, problem/solution fit) • Solid understanding of modern AI stacks (LLMs, prompt design, RAGs, multi-agent systems, vector databases) • Experience developing with Langfuse

🏖️ Benefits

• Meaningful product with social impact • Remote-first, flexible working hours, team meetups in Berlin

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